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Apple Compressor failure

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Howard Lan
Apple Compressor failure
on Jan 8, 2011 at 7:33:46 pm

I have had a recent failure with Compressor. The app has been working properly and without warning, it has quit. The app opens, and accepts all normal input until the encode begins. Then the encoding stops and the time remaining changes to

-:--:--remaining.

I have looked for Compressor Preferences to trash but did not find that file. I have even re-installed the entire FCP Studio hoping that would correct the problem, but no luck.

Any thoughts?

Howard


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Jeff Greenberg
Re: Apple Compressor failure
on Jan 9, 2011 at 5:58:18 pm

Here's the Apple doc on dealing with compressor problems
It includes things like trashing compressor's prefs. Let us know if it worked:
http://support.apple.com/kb/TS1888

Best,

Jeff G


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Howard Lan
Re: Apple Compressor failure
on Jan 10, 2011 at 11:32:56 pm

Thanks! I got it working. Thanks again for your help



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