I'm making a promo ad to be displayed on LCD screens around a shopping centre.
It's full HD (1920x1080) and the client has asked me to send through a MPEG2 file CBR 30 mbit/sec.
I exported as asked from After Effects, the resulting file had an extension of .m2v.
Problem is they can't get it to play on their system. I tried exporting through Apple Compressor as MPEG2 with presets Program Stream (.mpeg), Transport Stream (.m2t) and Elementary Stream (.m2v), but they didn't work either.
I've just got an e-mail saying the existing promos they have that play, have extensions .mpg or .mp2.
Anyone know of an handy program for exporting out HD MPEG2 with extension .mpg?
Their system is a dZine DISplayer, if anyone's familiar with it?
If it's the model you listed, it cannot play HD (according to the dZine website), so that is likely your problem...not the file extension. Try outputting your program to MPG2 in standard def and see if they can play it.
Again, with most multiplexed MPG2 video (audio and video together in one stream), many of the extensions are interchangeable. So just changing the extensions will allow an app that's expecting a certain extension to play it. You could even author a DVD (which produces the .vob extension) and that would work.
But again, I think it's not playing it because it's HD.