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Mickey Power
Flip4mac export limit
on Jul 11, 2007 at 5:48:07 am

I have used flip4mac out of FCP before on other computers and it worked beautifully. Now I bought and installed the Studio version on a new computer but find it will not export anything longer than 30 seconds.

Any ideas?


Mickey


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Craig Seeman
Re: Flip4mac export limit
on Jul 11, 2007 at 6:06:18 am

That's a sure sign it's in trial or demo mode.
Go to your system prefs and the Flip4Mac WMV pref pane and go to the license tab and make sure it shows your serial number and type of license (studio).


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Mickey Power
Re: Flip4mac export limit
on Jul 11, 2007 at 6:57:07 am

I've reentered the serial number several times but it won't accept it.

So I've uninstalled it, reinstalled the download, gone back to preferences and it says:

Flip4Mac Studio Pro HD - not activated
Santa Claus
[a number that's not mine]

Thanks

Mickey


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Craig Seeman
Re: Flip4mac export limit
on Jul 11, 2007 at 1:56:44 pm

Make sure you activate from an Admin account. Make sure you have File Vault Off.

You're seeing a serial number (and name?) that's not yours?

Try creating a New User account with Admin status and install and register from there.


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Mickey Power
Flip4mac export limit
on Jul 11, 2007 at 11:11:47 pm

Thanks. I found some info on the support page of Flip4Mac that allowed me to find and delete various preference and support files in order to clean reinstall the software, so all good. In the meantime, I've discovered that the pre-existing version (?!?) of the software was installed in my recent absence and have dealt with this.

Mickey


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