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My preview its freeze.

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Ángel Ramos
My preview its freeze.
on May 30, 2019 at 8:14:38 am

Hi every one.

I have a problem whit my preview in AE, the program still running but the preview dosent work, once it preview the full workspace it freeze, make some type of glitch and stop working I can't do anything in the preview if I press play the red marker still running,
Its a very normal project, some videos, text and 0 effects, i used the clone stamp tool.

If I open another project its still the same freeze frame and can't preview the new one, can save, open a new project, work whit the layers... but, no preview at all
if I try to open new ¿visor? the program crash.




Things that already I been try:
Purge Memory.
Delete memory.
clean cache.
Close and open the visor.
switch between open GL and METAL
Restart de program.
Restar de computer.
CRY.



This its how it looks when it freeze.


Another project i open after, still freeze preview and crash the program whit the second visor.





Im working on a IMAC PRO i5 24gb RAM (2017)
After effects 16.0.1

Some ideas?

Thanks a lot!


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