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After Effects won't play videos and preview window is empty

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erica liang
After Effects won't play videos and preview window is empty
on May 23, 2019 at 3:27:06 am

Hello!

I recently installed After Effects 16.1 and for the first day or so it was working fine until a few days ago my after effects wouldn't show my preview window. Nothing would play and after a second AE would crash. I have tried re-installing, restarting, and purging my AE. Nothing has worked, but the strange thing is that sometimes it would show my preview panel and sometimes it wouldn't. It is really starting to bug me! I've searched everywhere for a solution but there only seems to be solutions for windows. Please help! (Not sure how to upload an image here but I hope this explains enough)


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