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AE CC2019 crashes when closing: unable to allocate ram

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Frank Feijen
AE CC2019 crashes when closing: unable to allocate ram
on Nov 5, 2018 at 7:20:42 pm

Since the 2019-upgrade, I'm having this issue. I get the unable to allocate ram-message, and can't do anything else but force quit. In the mean time, the task manager shows me that there's plenty of Ram sitting idle.
Any clues?

Windows10pro, 64G ram...


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Frank Feijen
Re: AE CC2019 crashes when closing: unable to allocate ram
on Nov 19, 2018 at 11:10:42 am

Nobody has a clue? I've reinstalled windows and after effects, tested ram and gpu-ram, tested drives, replaced the gpu...


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Frank Feijen
Re: AE CC2019 crashes when closing: unable to allocate ram
on Nov 20, 2018 at 10:44:04 am

Found It! With a little help from Adobe support: the culprit was the latest update from Blackmagic Desktop Video - the drivers for my Decklink card. I downgraded them, and now all is well


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Todd VanSlyck
Re: AE CC2019 crashes when closing: unable to allocate ram
on Nov 29, 2018 at 5:49:09 pm

Thank you! This also solved my problem.

Dell Precision 5810 Intel Xeon 3.0 GHz
NVIDIA Quadro M4000
Adobe Premiere Pro CC
After Effects CC
Cinema 4d r14


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