I am somewhat of a novice when it comes to 3D animation, so I hope someone can help me with this issue..
I have dowloaded and imported a model of the Eiffel Tower into Element 3D, it all looks fine however the is an unwanted flat surface at the model's base whenever I have the camera positioned from above - it disappears when I position the camera below?? Hopefully this an easily solved issue but I would just like to delete this flat object all together.
Hopefully I am making sense, I have attached a screen shot of the above and below perspective to show what I mean.
Check your Group Folder. Expand that see if there's another group item for the ground plane. Since its only vidible from above, that's indicating that it's just a simple, single sided poly. Can't imagine its not separated from the tower somehow.
If not though, you might have to do some simple editing in a 3D modeleing app.