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AE suddenly crashing when making shapes from layers

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Xavier Bonet
AE suddenly crashing when making shapes from layers
on Jun 18, 2018 at 9:42:44 pm

I've been using AI vector graphics in AE for ages and never had a problem. Suddenly, out of nowhere, every time I try to create shapes from layers (even very simple layers) the convert dialog opens and just stays as "converting" forever, until I get tired, hit skip, and see half the result of the conversion, my AE is turtle-slow, to the point that I have to force quit the program.
I've tried purging the memory and cache; I've tried manually emptying my Mac's cache, rebooting, but nothing works.
Plus, I can't find any mention of this issue online... Anyone has had anything like this happen to them?
Thanks in advance for your input!


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Dave LaRonde
Re: AE suddenly crashing when making shapes from layers
on Jun 18, 2018 at 9:54:05 pm

When did you update AE?

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Walter Soyka
Re: AE suddenly crashing when making shapes from layers
on Jun 19, 2018 at 12:24:21 am

Have you tried resetting your preferences? Hold Ctrl+Alt+Shift (Windows) or Command+Option+Shift (macOS) while starting After Effects. I know it sounds like voodoo, but it clears up enough strange issues that it a good first troubleshooting step.

Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive [twitter]   |   RenderBreak [blog]   |   Profile [LinkedIn]


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