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Refresh Disabled (release Caps Lock to refresh view) ERROR

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Justin Wood
Refresh Disabled (release Caps Lock to refresh view) ERROR
on May 8, 2017 at 10:44:50 am

Hi,

I have been working with after effects for many years. All of a sudden whenever I add a keyframe, scale anything, add an effect, move the playhead or literally do anything, After Effects gives me the Refresh Disabled (release Caps Lock to refresh view) warning. My caps lock is definitely off. I have to press the caps lock button two times to be able to see what I am doing. This is awful.

Any one have any ideas? At the moment After Effects is unusable.

MacBook Pro (Retina, 15-inch, Mid 2015)
2.8 GHz Intel Core i7
16 GB 1600 MHz DDR3
Magic mouse & apple bluetooth keyboard

Many thanks!

Justin


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Justin Wood
Re: Refresh Disabled (release Caps Lock to refresh view) ERROR
on May 8, 2017 at 11:29:25 am

Got in touch with adobe customer support, looks like it was my bluetooth keyboard, after turning this off and on a few times the problem seems to have been resolved.


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Alan Wasem
Re: Refresh Disabled (release Caps Lock to refresh view) ERROR
on Mar 10, 2018 at 12:04:16 am

I have a MacBook with bluetooth keyboard and I thought I was having the same issue. It turns out caps lock was turned on but on my MacBook keyboard, but it was turned off on my bluetooth keyboard, I don't know what portion of hardware or software wasn't working but AE thought CAPS was turning right back on when I would toggle it on my bluetooth keyboard... when I finally noticed I turned it off using MacBook keyboard and all is well.


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