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Importing project composition window blank

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Nicolae Ciobota
Importing project composition window blank
on Apr 26, 2017 at 9:48:14 am

Hi,

I wonder if anyone experienced this issue. Every time I import a project or open a composition with many layers the preview window is either grey or black. I keep deleting the media cache which I have saving to an SSD 1 TB drive and the database and than it works. But is hit and miss.
So nothing displays. I drag the timeline head left right sometime it works sometime it doesnt.

I m working with CC 2015.3 2.7 GHz 12 core xeon 5 mac with 64 GB of RAM.

I did have the graphics cards swap because of the faulty cards but it made it worse. Adobe is blaming Apple for the cards and I cant find any solution.
I also had to revert the system to El Capitan to be able to work with some of my old projects.

Any help appreciated
Nick


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Richard Garabedain
Re: Importing project composition window blank
on Apr 26, 2017 at 2:59:58 pm

Ya its always grey for me too...you gotta just be patient and give it a few minutes...it will load..also if there is element you have to go into the scene setup...idk why but that helps to refresh it.


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Nicolae Ciobota
Re: Importing project composition window blank
on Apr 26, 2017 at 3:10:33 pm

Thanks Richard. Looks like quitting and re opening the project also helps as well as changing the folders for the media cache and database. Is so slow though on a very fast Mac. I thought it was only me experiencing the issues.


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