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CC2017.1 "RAM" Preview not doing anything?

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Navarro Parker
CC2017.1 "RAM" Preview not doing anything?
on Apr 13, 2017 at 10:45:06 pm
Last Edited By Navarro Parker on Apr 13, 2017 at 10:50:20 pm

I'm getting this problem at least daily with AE CC2017.1 running on OS X 10.11.6 on a Mac Pro (late 2013).

Nothing less than purging memory & cache and machine restart brings it back to lifeā€¦ until it happens again. Any ideas how to fix/avoid?

animated GIF:


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Dave LaRonde
Re: CC2017.1 "RAM" Preview not doing anything?
on Apr 13, 2017 at 10:53:06 pm

Have you tried resetting your preferences?
Have you scrutinized your cache folder? There may be caches from previous AE versions in it just wasting precious cache space.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Tim Kurkoski
Re: CC2017.1 "RAM" Preview not doing anything?
on Apr 15, 2017 at 12:12:36 am

Does the problem occur if you disable the Cache Before Playback option?


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