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After Effects CC 2017 Issue with Adobe Media Encoder CC 2017

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Bob Kane
After Effects CC 2017 Issue with Adobe Media Encoder CC 2017
on Apr 8, 2017 at 9:57:27 pm
Last Edited By Bob Kane on Apr 9, 2017 at 8:45:47 pm

After effects works fine, but whenever I go to composition>Add to Adobe Media Encoder Queue, my application freezes temporarily, my mouse turns into the spinning beach ball for a little bit, and then nothing happens. If I go into AME and try to import a comp, the application freezes (and I'm talking for an hour or more) and has to be force quit. If I add my comp to the Render Queue in AE, the "Queue in AME" button is unable to click, and if I attempt to change the format, the "more formats in AME" button is unable to be clicked. Please help because After Effects doesn't have the format I need to render my videos in.

Specs:
iMac, 27-inch, mid 2011
Running macOS Sierra Version 10.12.4
Processor: 3.4 GHz Intel Core i7
Memory: 16GB 1333 MHz DDR3
Mac1 startup disk
Graphics: AMD Radeon HD 6970M 1024 MB


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Michael Szalapski
Re: After Effects CC 2017 Issue with Adobe Media Encoder CC 2017
on Apr 11, 2017 at 12:41:42 pm

What exact version number of AE and AME are you using?

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Bob Kane
Re: After Effects CC 2017 Issue with Adobe Media Encoder CC 2017
on Apr 11, 2017 at 5:53:53 pm

I don't know how to find the version but I only installed Adobe CC like a week ago so it's the latest version


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Bob Kane
Re: After Effects CC 2017 Issue with Adobe Media Encoder CC 2017
on Apr 17, 2017 at 8:01:40 am

After Effects is Version 14.1.0.57

Media Encoder is Version 11.0.2.53


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Michael Szalapski
Re: After Effects CC 2017 Issue with Adobe Media Encoder CC 2017
on Apr 22, 2017 at 5:41:05 pm

Try the updates that came out this week.

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Bob Kane
Re: After Effects CC 2017 Issue with Adobe Media Encoder CC 2017
on Apr 24, 2017 at 6:14:20 am

I have, still having the same issue.


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