after effects drop down wont open

after effects drop down wont open

by chelsea atkinson

on Oct 28, 2016 at 6:09:20 pm

Hi there, wondering if anyone has a fix for this or if anyone has ever encountered the same problem.
The little triangle drop down in the timeline will not open when I click it. it opens up. SOME of the time. and layers will randomly move up or down two or three layers if I click on them for no reason. please help

picture of what Im talking about in case I didnt describe it well enough.

Re: after effects drop down wont open

by Dave LaRonde

on Oct 28, 2016 at 6:41:32 pm

Why don't you show us the whole AE workspace? Big is good.
Also, tell us the PRECISE versions of AE & OS you're running.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA

Re: after effects drop down wont open

by chelsea atkinson

on Oct 28, 2016 at 6:47:18 pm

This is my whole workspace.
I am running CS6 on El Capitain 10.11.6 (im beginning to wonder if THAT is the issue)

basically im unable to reveal any of the properties of a layer by clicking the dropdown menu (little triangle) Im also only occasionally able to lock/unlock or turn off/on my layers.

Re: after effects drop down wont open

by Dave LaRonde

on Oct 28, 2016 at 7:16:49 pm

If you not running AE CS6 version 11.0.4, you need to update it.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA

Re: after effects drop down wont open

by chelsea atkinson

on Oct 28, 2016 at 6:52:07 pm

on that note... it has miraculously started to work again... it hasn't worked for 3 days... and now it just works.
alrighty then...