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Facebook changes colors after uploading my video

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Paul La
Facebook changes colors after uploading my video
on Sep 11, 2016 at 11:32:03 pm

Hi guys, I wonder if it is possible to solve this problem.
I render my video with after effects or media encoder and when I upload it on facebook, it shows a very washed out color. For example, look at this screenshot - http://i.imgur.com/RoSaC88.png - left: how it looks like on facebook, right: how it looks like on rendered file and in after effects. I render my videos with QuickTime on Mac, although I asked a friend to do the same on a Windows machine, the result was the same.
Is it possible to change maybe the color space or any other settings that the colors would look exactly the same or at least similar? I tried a lot of different settings and render methods, but it only helped slightly.


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Roei Tzoref
Re: Facebook changes colors after uploading my video
on Sep 12, 2016 at 6:46:22 am

[Paul La] "Is it possible to change maybe the color space or any other settings that the colors would look exactly the same or at least similar? I tried a lot of different settings and render methods, but it only helped slightly."

it's probably just your browser viewing the colors as washed. run a simple test: watch your video in your browser - does it look washed? if it is, that's your browser problem and not the videos. watch it again in Ae - is it o.k? then it means it's o.k. I would recommend reading this post about common color wishy washy problems such as this: https://forums.adobe.com/message/8691969#8691969


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Paul La
Re: Facebook changes colors after uploading my video
on Sep 12, 2016 at 7:12:07 am

Hi Roey, I opened the video in Safari and Chrome browser and the colors look right to me, also if I upload it to youtube, it looks fine too. The only concern is facebook, it looks washed out on every device I watch.


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Roei Tzoref
Re: Facebook changes colors after uploading my video
on Sep 12, 2016 at 9:00:53 am

I see. this could be related to how face book compresses your video. you could try contacting facebook support and see if they have something to say about it. I see not special setting they recommend for video upload:
https://www.facebook.com/help/124738474272230
https://www.facebook.com/help/218673814818907
you could try reading here:
http://www.video-pedia.com/2015/02/11/facebook-supported-video-formats/

you could make sure this is not a browser/monitor issue by downloading the video from facebook and watching it in Ae - this will make sure that the washed out appearance was caused by facebook encoder and not something else.

if this is the case - facebook encodes your videos washed out - you could try to make test and over compensate for the differences in Ae, and this is not a monitor/browser issue, you could try and overcompensate for the differences between what you render and what you see eventually to make it look just right.

one other option that is worth testing is to use a 3rd party free encoder called "HandBrake" for encoding your videos, and see if the final result in facebook is different.


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