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Elements 3D keeps crashing

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David Soldat
Elements 3D keeps crashing
on Jan 2, 2015 at 12:44:43 am

Hi. First sorry for my English, which will be really bad in next lines.

I have a problem with Element 3D. When I add new solid and apply Element 3D, AAE stops working and just say me:

"An application has requested more GPU memory than is available in the system.
-The Application will now be closed."

.. with a provocative question, if I want to visit nVidia's site. Then AAE stops respond and close.
I got this error sometimes in the past, but everytime it did this when I was editing some composition. I solved it everytime by opening new project and cleaning model cache in Element. But now I can't do nothing, because it is giving me that error just after applying effect.
Thats why I can't find possible solution anywhere.
I installed newest display drivers (or at least I think it), I was trying everything I found on internet, but unsuccessfully.

I know my PC is quite slow for making 3D compositions, but some weeks ago I was using Element 3D almost daily in compositions with tens FullHD videos with keying, masks etc. So I think it's software issue.
Can anyone help?

If is that solved issue, just send me some virtual slap with notification that I'm just unable-to-google-properly noob.

HP xw4600 Workstation
Memory: 4096MB RAM
Processor: Intel(R) Core(TM)2 Quad CPU
Card name: NVIDIA Quadro FX 1700
Operating System: Windows 7 Professional 64-bit

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Todd Kopriva
Re: Elements 3D keeps crashing
on Jan 2, 2015 at 5:09:38 am

If you're having trouble with Video Copilot Element 3D, then I recommend contacting Video Copilot technical support.

Todd Kopriva, Adobe Systems Incorporated
After Effects product manager and curmudgeon
After Effects team blog

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