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After Effects keeps crashing????

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James Carver
After Effects keeps crashing????
on Apr 17, 2016 at 10:17:16 pm
Last Edited By James Carver on Apr 18, 2016 at 8:21:03 am

After Effects keeps crashing today for some reason..says I am out of application memory....has happened 3 times in the last 20 mins and I haven't had this issue before. Any idea what could be causing this issue?



I'm on an iMac
32 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4096 MB


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Paul Fisherman
Re: After Effects keeps crashing????
on Apr 18, 2016 at 12:25:23 am

Not sure about this, since I don't have a Mac, but try this. I found this thread which might help. https://forums.creativecow.net/thread/2/924394

Also, did you try Googling it?

"It's all around us Neo, temporary constructs of time....."


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James Carver
Re: After Effects keeps crashing????
on Apr 18, 2016 at 3:36:51 am

Thanks, not sure what "secret menu" dude was talking about but I just cleared my cache and hopefully that'll solve the issue I couldn't find anything specific through google about this other than that. Not sure if there is more to it or not?


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Paul Fisherman
Re: After Effects keeps crashing????
on Apr 19, 2016 at 3:55:53 pm

Sorry for the late response, but did it help? I mean I'm not sure what exactly could be doing this, but you may have to uninstall and reinstall AE...maybe.

"It's all around us Neo, temporary constructs of time....."


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James Carver
Re: After Effects keeps crashing????
on Apr 20, 2016 at 4:17:40 am

Thanks it did spark a thought in my mind to clear my cache in after effects and it hasn't crashed since (fingers crossed) so thanks!

iMac 27" Late 2013
32 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4096 MB


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hanna dean
Re: After Effects keeps crashing????
on Apr 19, 2016 at 7:59:33 pm

google factory reset after effects , something like hold ctrl+shift and click the exe it will boot as fresh.

google it


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James Carver
Re: After Effects keeps crashing????
on Apr 20, 2016 at 4:18:14 am

thanks if it does it one more time I will do that next.

iMac 27" Late 2013
32 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4096 MB


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James Carver
Re: After Effects keeps crashing????
on Apr 24, 2016 at 7:01:55 am

Apparently the memory crash I keep having is not uncommon and has been going on for several years with others having the same issue and the only resolution seems to be wait for Adobe to put out a bug fix....has anyone gotten this error talking about being unable to allocate memory and to either decrease memory allocation or go out and buy more RAM??? This message comes up several times to the point I have to keep force quitting the program :/



iMac 27" Late 2013
32 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4096 MB


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hanna dean
Re: After Effects keeps crashing????
on Apr 24, 2016 at 10:56:37 am

1: type small portion of that message in google your problem will be solved because this error is covered by adobe and there wil be no fix , it is not an application error its your pc.


2: what ram do you have , maybe your pc ram is not enough , i have 16gb ram and when i run after effects it can climb to 3gb or max 8gb usage , depending on what you do.


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James Carver
Re: After Effects keeps crashing????
on Apr 24, 2016 at 2:26:59 pm

1) I did this before posting. Also did you actually see that official response from adobe or are you just assuming that? I have seen Adobe mention that it is a bug and they have issued an update for it, when the person in the forum mentioned it may be something they're doing an Adobe rep specifically said it was a bug and not a user error....problem is this patch was released with an earlier version of AE.

2) I have 32GB of RAM, specs are in my signature on every post. This particular project I'm doing something way less labor intensive than what I usually do which is boggling.

iMac 27" Late 2013
32 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4096 MB


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James Carver
Re: After Effects keeps crashing????
on Apr 24, 2016 at 2:32:37 pm
Last Edited By James Carver on Apr 24, 2016 at 2:35:24 pm

Started there before coming here. Saw majority of the comments and links, mostly the same problem no resolution except for a bug fix on an earlier version of AE.

https://forums.adobe.com/thread/1355107

Dude from Adobe claims this was the issue "This is an innocuous message that is just because After Effects is (mistakenly) doing a memory check that it doesn't need to be doing. We're releasing a bug-fix update this week that fixes this."

He then goes on to say "No, it has nothing to do with anything that you did. It is just a stupid bug that is unrelated to anything that matters."

I'm just wondering why EVERYONE doesn't have the issue if that's the case.

iMac 27" Late 2013
32 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4096 MB


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hanna dean
Re: After Effects keeps crashing????
on Apr 24, 2016 at 4:34:45 pm

get your self cc 2014 peace and delete 2015 version not needde 2014 no bugs


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James Carver
Re: After Effects keeps crashing????
on May 8, 2016 at 7:53:50 pm

does adobe still offer 2014 as a download?

iMac 27" Late 2013
32 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4096 MB


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