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Strange text issue - text randomly changes or disappears

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Trevor Plaza
Strange text issue - text randomly changes or disappears
on Aug 11, 2015 at 11:08:57 pm

I have a comp that is doing some strange things and I can't figure out why. I'm sure it's something simple but I just can't seem to find the answer.

The text changes size, font, or just plain disappears for what appears to be a random amount of time.

The only effect applied to that layer is a set matte effect to reveal the layer. When downsampling the text is fine and renders fine but when turning the quality back up, it starts acting strange.

Here is a screencast of what is happening. screencast

Thank you so much for any advice.

System Specifications
Intel Core i7-5820K CPU @ 3.30GHz
Asus X99-DELUXE
32 GB DDR4 - Quad Channel
NVIDIA GeForce GTX 760
Windows Version Windows 10


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Walter Soyka
Re: Strange text issue - text randomly changes or disappears
on Aug 12, 2015 at 12:08:31 am

Try clearing your disk cache:

Ae CC/CC2014:
Edit > Purge > All Memory & Disk Cache

Ae CS6:
Preferences > Media & Disk Cache > Empty Disk Cache

Also, if you are running Ae CS6, make sure you've installed all the CS6 updates. The persistent disk cache feature was new in CS6 and there were a good number of bug fixes in the CS6 point releases.

Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive [twitter]   |   RenderBreak [blog]   |   Profile [LinkedIn]


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Trevor Plaza
Re: Strange text issue - text randomly changes or disappears
on Aug 12, 2015 at 5:15:16 pm

Hey Walter, thanks for the response. I am using AE CC 2015. Your solution for purging the memory and cache worked! I've never used that before and wasn't aware of it. I had tried clearing the cache but that had no affect on the problems I was seeing. The purge worked though. Thanks!


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