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Uninstall not un-installing

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Bruce Gaber
Uninstall not un-installing
on Dec 21, 2013 at 1:38:26 pm

Trying to uninstall AE and several other Adobe products from a soon-to-be decommissioned machine. When I click "uninstall AE" the Adobe Application Manager icon appears in the dock, but nothing happens. No application starts--nadda.

The app manager does appear to be on my machine (utilities>adobe application manager>core>adobe application manager (ver. 7.0.0.427)

Truly need to resolve this quickly as I will not be able to install AE, etc on my new machine until I've cleared same from this old one (iMac , i3, Mac OS X 10.7.5 "mountain lion"

[Hmm, could this be a problem between AAM and not having the most current version Mac OS X?]

Thanks and a Cheerful Solstice to all

Bruce

Photographer / Motion Graphics Artist
Vision Rising

vimeo.com/BodhiBruce
visionrising.com

Dance Without Reason


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Roland R. Kahlenberg
Re: Uninstall not un-installing
on Dec 21, 2013 at 5:02:20 pm

You do not need to uninstall. Rather, you should Sign Out via the Help Menu.

HTH
RoRK

Intensive mocha & AE Training in Singapore and Other Dangerous Locations

Imagineer Systems (mocha) Certified Instructor
& Adobe After Effects CS6 ACE/ACI


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Bruce Gaber
Re: Uninstall not un-installing
on Dec 22, 2013 at 3:34:43 pm

Roland

Thanks so much. Didn't realize the feature was available. Very helpful indeed

Still need to uninstall some non-CC Adobe apps, but I think I have a work-around albeit a clumsy one. The uninstall works properly on my "Big Rig" so I plan to restore that machine's system folder to the smaller machine on which uninstall is currently not working. Oughta' work--or maybe not

Cheerful Solstice

Bruce

Photographer / Motion Graphics Artist
Vision Rising

vimeo.com/BodhiBruce
visionrising.com

Dance Without Reason


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