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CS6 Post-announce upgrade

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Tony Connoly
CS6 Post-announce upgrade
on May 9, 2012 at 3:16:03 am

Does anyone know for sure whether Adobe will send emails for free CS6 upgrade (and if so when they will send them) or if it must be requested?


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Roland R. Kahlenberg
Re: CS6 Post-announce upgrade
on May 9, 2012 at 12:22:55 pm

It's best that you get in touch with them ASAP. I can easily imagine them being inundated with new sales and inquiries for awhile - long enough for them to forget about your free upgrade.

Cheers
RoRK

Intensive AE & Mocha Training in Singapore and Malaysia
Adobe ACE/ACI (version 7) & Imagineer Systems Inc Approved Mocha Trainer


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Tony Connoly
Re: CS6 Post-announce upgrade
on May 10, 2012 at 11:24:06 am

I had an online "chat" with support and they assured me that the email will go out automatically no later than May 25.

Very odd.


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Roland R. Kahlenberg
Re: CS6 Post-announce upgrade
on May 10, 2012 at 1:19:18 pm

It shouldn't be odd BUT you should always take the initiative to ensure that their promises and your expectations are synced

Cheers
RoRK

Intensive AE & Mocha Training in Singapore and Malaysia
Adobe ACE/ACI (version 7) & Imagineer Systems Inc Approved Mocha Trainer


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Jim Scott
Re: CS6 Post-announce upgrade
on May 9, 2012 at 2:35:50 pm

You need to request it.

http://helpx.adobe.com/x-productkb/policy-pricing/upgrade-policy-product-an...



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Tim Vaughan
Re: CS6 Post-announce upgrade
on May 13, 2012 at 1:03:54 pm

You will probably receive this e-mail back from them telling you to wait...

(From Adobe)
......We appreciate your
interest in upgrading the Adobe products and we are glad to inform you
that you have been automatically qualified for a free upgrade to
Creative Suite 6.
Please Note: You will receive an email from us stating the procedure on
how to claim your free upgrade. Hence, we suggest that you kindly wait
until you receive an email from our end.

Tim
Apple XRAID, XServe, MacPro, Macbook Pro, XSAN, FCP Studio (7), AVID Media Composer
Apple Monitors, Flanders Scientific Broadcast, Panasonic AG-AF100
Adobe Production Premium, Maxon Cinema 4d
Beer fridge fully loaded.


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