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Having trouble

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Luis Herrera
Having trouble
on Feb 18, 2012 at 2:03:48 am

When I start Adobe AE CS4 It starts but it stays at the image when Its starting to launch it but it just freezes and it doesn't give me an error message it just freezes right away.Can someone plz help me.


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Todd Kopriva
Re: Having trouble
on Feb 18, 2012 at 7:01:27 am

What version of After Effects? Have you installed the recent updates:
http://adobe.ly/lsrkmJ


What operating system?

Has this ever worked before?

What other software are you running?

Do you have any third-party effects or codecs installed?

Tell us about your computer hardware.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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