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atto R680 in mid 2012 MacPro fan speed problems

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Tudor Paslaru
atto R680 in mid 2012 MacPro fan speed problems
on Nov 27, 2012 at 7:34:31 pm

Hi, does anyone have atto R680 installed in a MacPro, and have fan speed noise problems? We want to buy this controller and I am not sure how serious is this problem.

Thanks in advance


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Eric Hansen
Re: atto R680 in mid 2012 MacPro fan speed problems
on Nov 29, 2012 at 6:08:21 pm

None of my clients have complained about the noise. I don't have one in my home system, but I'm installing one for a client on Tuesday. I'll let you know what I find.

e

Eric Hansen
Production Workflow Designer / Consultant / Colorist / DIT
http://www.erichansen.tv


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Tudor Paslaru
Re: atto R680 in mid 2012 MacPro fan speed problems
on Nov 29, 2012 at 10:43:57 pm

Thank you very much, I will wait for your reply.


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Nick Kustreba
Re: atto R680 in mid 2012 MacPro fan speed problems
on Nov 30, 2012 at 8:34:51 pm

Hi everyone -- I work at ATTO in support; and I am happy to report that with the latest driver & firmware version for the R680 (and the also the R380), the fan noise on any model Mac Pro should not be a problem.

If users are currently experiencing problems with fan noise, it is suggested that they upgrade to the latest driver & firmware version, and then completely power off the machine (has to be cold shutdown, not a warm reboot) and then power it back on. This will resolve any fan noise issues.

If anyone has any questions, please let me know.
-Nick


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Eric Hansen
Re: atto R680 in mid 2012 MacPro fan speed problems
on Nov 30, 2012 at 8:39:28 pm

good to hear, thanks Nick!

e

Eric Hansen
Production Workflow Designer / Consultant / Colorist / DIT
http://www.erichansen.tv


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Tudor Paslaru
Re: atto R680 in mid 2012 MacPro fan speed problems
on Nov 30, 2012 at 9:40:48 pm

Tnaks a lot, good news.


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