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Problem in Xsan licenses while installing

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Mohan Kumar
Problem in Xsan licenses while installing
on Oct 25, 2009 at 7:20:22 am

Let me give my background first of all. I am working in Apple Sales in Middle East and had supplied a couple of Xserves wotj Xsan 2 (12 Licenses). Unfortunately our engineers are unable to complete the setup due to a license error which is "There are not enough Xsan 2 Serial Numbers" where as all the serial numbers entered are valid and we are entering for 2 Xserves and 10 mac workstations.
I have attached the screen shot in PNG. Need advise if someone had encountered this problem.



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Loring Weinkauf
Re: Problem in Xsan licenses while installing
on Oct 26, 2009 at 11:53:00 pm

I ran into this issue also. Some research turned up this information regarding the error message in question:

- http://discussions.apple.com/thread.jspa?threadID=2166811&start=15&tstart=0

- http://support.apple.com/kb/TS2949

It appears to be a bug in the OS X Server serial number verification framework, when multiple network interfaces are in use. I experienced this issue on 10.5.8 Server, with XSAN 2.2.

I updated OS X Server with the 10.5.8 Server Combo Update v.1.1, which resolved the issue in my case. You can download the update here:

- http://support.apple.com/kb/DL897

This issue is also present in OS X 10.6 server:

- http://support.apple.com/kb/TS2959

And resolved in the 10.6.1 Server update:

- http://support.apple.com/kb/DL929

Hope this resolves your issue.

Thanks,


Loring Weinkauf
Studio Network Solutions
Phone: 877.537.2094
http://www.studionetworksolutions.com


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