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Trevor Ward
warning: contains unsupported media
on Aug 4, 2009 at 6:38:23 pm

I have a card I shot with my HMC150. I've copied the card to my HD, just like I do with the other cards. I try a Log and Transfer and I get the message:

Warning: "card 1" contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media.

WTF. I've had nothing but one trouble or another with this damn camera. I'm about ready to sell it and get a more reliable camera like the HPX170. What does this mean? The card works. I can put it back into the camera and I can see and play all the clips. I'm feakin pissed. I don't have time for this crap!






-trevor ward
Red Eye Film Co.
http://www.redeyefilmco.com
orlando, fl


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Juan Pena
Re: warning: contains unsupported media
on Aug 9, 2009 at 5:08:37 pm

Trevor,

Did you ever recover your footage?


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Trevor Ward
Re: warning: contains unsupported media
on Aug 10, 2009 at 5:31:32 pm

No. Panasonic USA looked at it and wanted to send it to japan. Then I talked to transcend and they said they'd look at it and try to recover the data. Since it's their card, I sent it to transcend.

-trevor ward
Red Eye Film Co.
http://www.redeyefilmco.com
orlando, fl


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Juan Pena
Re: warning: contains unsupported media
on Aug 12, 2009 at 2:41:59 am

So it was a card issue not a camera issue?


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Trevor Ward
Re: warning: contains unsupported media
on Sep 17, 2009 at 1:28:31 pm

I never got the footage recovered. Transcend claimed they looked at it and then they sent me a new card. I had a couple of more cards go down. I've sent them to Panasonic and they are sending them to Japan. They've determined that I had a bad camera - something was wrong with the board. So I'm getting a brand new camera, not just a repair. At least that gives me a little more confidence now. But it's been a hassle and I've lost footage and money as a result of cards going down.

-tw

-trevor ward
Red Eye Film Co.
http://www.redeyefilmco.com
orlando, fl


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