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Missing Audio file from P2 card Sub-structure

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Edward Osei-Gyimah
Missing Audio file from P2 card Sub-structure
on Mar 16, 2009 at 6:02:02 pm

I am working on a documentary that is shooting on the HVX-200 and we are using P2 cards. What has happened twice is that a card has been dumped and backed up, but is missing the audio file within the Contents sub-structure. This is obviously a problem as FCP cannot ingest the footage as the audio file is missing from the sub-structure and even it could it would be useless in the event of a interview. Has anyone every experienced this or know what might cause this?

Edward Osei-Gyimah
http://www.cabdriverfilm.com


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D. Scott Dobbie
Re: Missing Audio file from P2 card Sub-structure
on Mar 16, 2009 at 8:52:54 pm

For purposes of troubleshooting and clarity:

When you check the backup of the card, are you saying that the Audio folder, within the Contents folder, is missing? Or is the Audio folder there, but empty?

What program or device are you using to transfer the P2 card to your backup? Do you have a secondary backup?

Are you able to compare the contents on the P2 card to the backup to be sure you're getting everything off the card?

-Scott



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Edward Osei-Gyimah
Re: Missing Audio file from P2 card Sub-structure
on Mar 17, 2009 at 2:48:47 am

The audio folder within the contents folder is missing. We haven't checked the contents of the P@ card against the folder, which we certainly will from now, for the simple fact that we copy all and paste and so assume everything is being transferred.

Edward Osei-Gyimah
http://www.cabdriverfilm.com


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D. Scott Dobbie
Re: Missing Audio file from P2 card Sub-structure
on Mar 17, 2009 at 6:41:12 am

If someone is copying the individual folders from within the CONTENTS folder, I can see how they might miss one. But when the P2 card is formatted, there's an Audio folder put into place, though it's empty until you start to record. So I think it would be impossible to not have one in your backup if you truly copied all files over.

If you're manually copying the files to your hard drive, create a blank folder on the hard drive and then drag the CONTENTS folder and the LASTCLIP.txt file to it. That's all. Keep all the interior folders intact, whether they've got something in them or not. No need to even open the other folders to look at anything.

The best way to copy, though, is using a program like ShotPut Pro (http://www.imagineproducts.com/ShotPut.html).





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Jan Crittenden Livingston
Re: Missing Audio file from P2 card Sub-structure
on Mar 17, 2009 at 10:28:41 am

Drag and DRop is the mostdangerous way to handle P2 files because nothing is checking the integrity of the files. You shouls use a helper program like Shotput, or P2 log or Raylight. Or even our P2CMS, which is free. But drag and drop is not the way to move files off the card, because people make mistakes.

Best,

Jan

Jan Crittenden Livingston
Product Manager, HPX500, HVX200, DVX100
Panasonic Broadcast & TV Systems



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Jeremy Garchow
Re: Missing Audio file from P2 card Sub-structure
on Mar 18, 2009 at 6:18:44 pm

[Jan Crittenden Livingston] "Or even our P2CMS, which is free. But drag and drop is not the way to move files off the card, because people make mistakes. "

Absolutely.

P2CMS is free which is nice.

Shotput Pro is a little more feature intensive and copies to multiple drives at the same time.

Make sure to upgrade to v1.0.7 if using 10.5.6

Jeremy


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Rob McBride
Re: Missing Audio file from P2 card Sub-structure
on Mar 26, 2009 at 3:56:20 am

It may be in your recording setup. If you are recording 720PN 30P and you set your scene file in the menu to act as a "film cam" instead of "video cam" then you will turn off audio recording.


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