Using Telestream Episode 6.3 on Mac OSX Snow Leopard 10.6.6 to input FCP 7 Animation Millions of Colors + clips and output .FLVs with an intact alpha so client can insert their own backgrounds.
Client requested that all clips begin and end on a frame of video, not on black. Clips are being used in a computer simulation so the client wants it so that when a participant plays a clip, when it ends, it ends on a frame of video.
All QuickTimes I have output from FCP 7 begin and end on a frame of video. When I play the clips on my Mac, they play fine, alpha is intact and the clips play, then the Flash player stops back on the beginning frame of the clip.
When client plays back clips on his PC using Flash Player, about half of the clips finish on a frame of video, but the other half finish on a frame of black? How can this be when the clips contain no black frames?
I am flying blind here, on my Mac, clips play properly and all end on a frame of video, but not for the client on PC Flash Player. Through process of elimination, it can't be the QuickTimes, they look perfect. The fact that the .FLVs play fine on my Mac and default to end on a video frame is perfect. Are there any settings or factors in the clients PC end of things that could be causing this weird inconsistent playback?
Thank you for any advice to this vexing issue, I am stumped.