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Unable to install content browser updates.

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Rose Marie
Unable to install content browser updates.
on Aug 2, 2019 at 2:45:33 am

Hi, I have a student license for C4D R20 and I've been attempting to download the content browser updates for over a month now. Whenever I try, it always completes the download and tells me I need to finish my work and click 'restart', but when I hit restart it tells me the software is unable to restart and then makes it impossible to do anything in the program, including closing the updater tab. I have to use the task manager to close the program and reopen it.

I've tried selecting and deselecting different options before trying to download (like enabling or disabling automatic restart when updates are finished, delete previous browser data, etc.) but it always gives me the same result. Does anyone know a way to fix this? I would really like to be able to use the presets.


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