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Motion 4 crashes

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albert calsina
Motion 4 crashes
on Jun 13, 2010 at 3:00:57 am

Hi,

I've just installed motion 4. It seems that the installation went good but after the welcome screen it will crash everytime.

I have a macbook pro intel Core 2 Duo, 2.66 GHz, 4 GB.
Here the info that shows after it in case it helps. I am quite desperate right now.

Thank you!!



Process: Motion [544]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: 4.0.0 (687)
Build Info: Motion-6870000~22
Code Type: X86 (Native)
Parent Process: launchd [100]

Date/Time: 2010-06-12 22:19:22.914 -0400
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Sleep/Wake UUID: 19D8C586-9595-4FEC-821F-AFE22BA3E324

Interval Since Last Report: 468646 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 2342 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 8DA2A69C-057A-4DDA-8267-55B6CD06BDA6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x96e154b0 CFStringGetLength + 80
1 com.apple.CoreFoundation 0x96e29a0f CFStringCompareWithOptionsAndLocale + 47
2 com.apple.CoreFoundation 0x96e299d5 CFStringCompareWithOptions + 53
3 com.apple.CoreFoundation 0x96e29990 CFStringCompare + 64
4 com.apple.CoreText 0x947e3c72 CompareDescriptorsByTraitsAndPrecedence + 191
5 com.apple.CoreFoundation 0x96e7992f __CFSimpleMergeSort + 591
6 com.apple.CoreFoundation 0x96e79748 __CFSimpleMergeSort + 104
7 com.apple.CoreFoundation 0x96e79748 __CFSimpleMergeSort + 104
8 com.apple.CoreFoundation 0x96e79726 __CFSimpleMergeSort + 70
9 com.apple.CoreFoundation 0x96e79726 __CFSimpleMergeSort + 70
10 com.apple.CoreFoundation 0x96e79726 __CFSimpleMergeSort + 70
11 com.apple.CoreFoundation 0x96e79726 __CFSimpleMergeSort + 70
12 com.apple.CoreFoundation 0x96e79726 __CFSimpleMergeSort + 70
13 com.apple.CoreFoundation 0x96e79726 __CFSimpleMergeSort + 70
14 com.apple.CoreFoundation 0x96e79726 __CFSimpleMergeSort + 70
15 com.apple.CoreFoundation 0x96e79726 __CFSimpleMergeSort + 70
16 com.apple.CoreFoundation 0x96e7953c CFSortIndexes + 252
17 com.apple.CoreFoundation 0x96e7938d CFQSortArray + 125
18 com.apple.CoreFoundation 0x96e5a249 CFArraySortValues + 489
19 com.apple.CoreText 0x947e062f TCFMutableArray::Sort(long (*)(void const*, void const*, void*), void*) const + 67
20 com.apple.CoreText 0x947f5ccb TCFSetRef::CreateSortedArray(long (*)(void const*, void const*, void*), void*, CFArrayCallBacks const*) const + 161
21 com.apple.CoreText 0x947e3b31 TFontDescriptorDuplicateFilter::TFontDescriptorDuplicateFilter(__CFSet const*, CFSetCallBacks const*) + 93
22 com.apple.CoreText 0x947e038f TCollection::CopyMatchingFontDescriptors() + 293
23 com.apple.AppKit 0x986b26fa -[NSFontManager fontDescriptorsInCollection:] + 1000
24 com.apple.ozone.framework 0x00bc038a +[OZFontLibEntry buildTree] + 778
25 com.apple.ozone.framework 0x008417a1 -[OZLibraryController buildTree] + 1121
26 com.apple.ozone.framework 0x009b9163 -[OZLibraryControllerBase viewDidLoad] + 5363
27 com.apple.ozone.framework 0x00848891 -[OZLibraryController viewDidLoad] + 81
28 com.apple.ozone.framework 0x00776937 -[OZPBXModule _viewDidLoad] + 71
29 com.apple.ozone.framework 0x00776552 -[OZPBXModule view] + 194
30 com.apple.ozone.framework 0x008882d0 -[OZTabbedModule addTabViewItem:module:] + 48
31 com.apple.ozone.framework 0x0084c0da -[OZLibraryInspectorController viewDidLoad] + 186
32 com.apple.ozone.framework 0x00776937 -[OZPBXModule _viewDidLoad] + 71
33 com.apple.ozone.framework 0x00776552 -[OZPBXModule view] + 194
34 com.apple.ozone.framework 0x00779775 -[OZPBXWindowController _installModuleView] + 69
35 com.apple.ozone.framework 0x00778dfa -[OZPBXWindowController initWithModule:] + 74
36 com.apple.ozone.framework 0x007784b4 -[OZPBXModule setWantsModuleWindow:] + 212
37 com.apple.ozone.framework 0x0084be7a +[OZLibraryInspectorController instance] + 122
38 com.apple.ozone.framework 0x0084ed77 -[OZScreenLayoutManager loadInitialLayout] + 87
39 com.apple.ozone.framework 0x0084ef5e -[OZScreenLayoutManager loadInitialDocLayout:] + 46
40 com.apple.ozone.framework 0x00854219 -[OZDocWindowController windowDidLoad] + 985
41 com.apple.AppKit 0x9836447b -[NSWindowController _windowDidLoad] + 525
42 com.apple.AppKit 0x982f22fc -[NSWindowController window] + 123
43 com.apple.ozone.framework 0x0075fcbc -[OZObjCDocument showWindows] + 156
44 com.apple.AppKit 0x9866f192 -[NSDocumentController(NSDeprecated) openUntitledDocumentOfType:display:] + 148
45 com.apple.ozone.framework 0x009fe909 -[OZDocumentController openUntitledDocumentOfType:display:] + 233
46 com.apple.ozone.framework 0x009feab0 -[OZDocumentController newDocument:] + 80
47 com.apple.ozone.framework 0x00a67502 -[OZWelcomeScreenController performClose:] + 338
48 com.apple.AppKit 0x9834cf86 -[NSApplication sendAction:to:from:] + 112
49 com.apple.prokit 0x001be308 -[NSProApplication sendAction:to:from:] + 127
50 com.apple.AppKit 0x9842c705 -[NSControl sendAction:to:] + 108
51 com.apple.AppKit 0x984281ba -[NSCell _sendActionFrom:] + 169
52 com.apple.AppKit 0x984274b1 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
53 com.apple.AppKit 0x9847c95d -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
54 com.apple.prokit 0x001f32e3 -[NSProButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 293
55 com.apple.AppKit 0x98425f07 -[NSControl mouseDown:] + 812
56 com.apple.AppKit 0x98423f10 -[NSWindow sendEvent:] + 5549
57 com.apple.prokit 0x001dd736 -[NSProWindow sendEvent:] + 264
58 com.apple.AppKit 0x9833cb2f -[NSApplication sendEvent:] + 6431
59 com.apple.motion 0x0000848b 0x1000 + 29835
60 com.apple.AppKit 0x982d04ff -[NSApplication run] + 917
61 com.apple.prokit 0x001bea01 NSProApplicationMain + 326
62 com.apple.motion 0x00005881 0x1000 + 18561
63 com.apple.motion 0x00002ad6 0x1000 + 6870

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x950fc0ea kevent + 10
1 libSystem.B.dylib 0x950fc804 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x950fbcc3 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x950fba68 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x950fb4f1 _pthread_wqthread + 390
5 libSystem.B.dylib 0x950fb336 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x950f4856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x96e88ddd __CFSocketManager + 1085
2 libSystem.B.dylib 0x95102fbd _pthread_start + 345
3 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 ...ickTimeComponents.component 0x90ad4035 ReadSchedulerThreadEntryPoint + 4698
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x98d31508 AIOFileThread(void*) + 1127
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935dda8c QTSurfaceRendererScheduledDisplayThread + 150
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935d9cdd QTVisualContextImageProviderWorkLoop + 114
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x950d5922 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9510345c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9514c503 pthread_cond_wait + 48
3 com.apple.AppleProResCodec 0x27a1b40b IcpDecompressorComponentDispatch + 1771
4 libSystem.B.dylib 0x95102fbd _pthread_start + 345

Thread 8:
0 libSystem.B.dylib 0x950d5922 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9510345c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9514c503 pthread_cond_wait + 48
3 com.apple.AppleProResCodec 0x27a1b40b IcpDecompressorComponentDispatch + 1771
4 libSystem.B.dylib 0x95102fbd _pthread_start + 345

Thread 9:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x98cfb16b TimerThread + 97
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 10:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x98d698c2 DeferredTaskThread + 84
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 11:
0 libSystem.B.dylib 0x950d593a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95103445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95132028 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98cd7235 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98cd6f73 TSWaitOnSemaphoreCommon + 511
5 com.apple.QuickTime 0x958976e8 VideoDecodeThread + 83
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x950fb182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x950fb718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x950fb336 start_wqthread + 30

Thread 13:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x9512f441 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9512f37f usleep$UNIX2003 + 61
3 com.apple.AppKit 0x984781ed -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x940be8d8 -[NSThread main] + 45
5 com.apple.Foundation 0x940be888 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 14:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 15:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 16:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 17:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 18:
0 libSystem.B.dylib 0x95103806 __semwait_signal + 10
1 libSystem.B.dylib 0x951034c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95105158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.ozone.framework 0x009567ab OZExecutionUnit::executeLoop() + 75
4 com.apple.ozone.framework 0x009568ae OZExecutionUnit::executeLoopWrapper(void*) + 94
5 com.apple.procore.framework 0x018df76c PCThread::startup(void*) + 18
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 19:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935dda8c QTSurfaceRendererScheduledDisplayThread + 150
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 20:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935d9cdd QTVisualContextImageProviderWorkLoop + 114
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 21:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935dda8c QTSurfaceRendererScheduledDisplayThread + 150
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 22:
0 libSystem.B.dylib 0x950d58da mach_msg_trap + 10
1 libSystem.B.dylib 0x950d6047 mach_msg + 68
2 com.apple.CoreFoundation 0x96e4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96e48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96e4e7a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x935d9cdd QTVisualContextImageProviderWorkLoop + 114
6 libSystem.B.dylib 0x95102fbd _pthread_start + 345
7 libSystem.B.dylib 0x95102e42 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa08b58cc ebx: 0x96e15471 ecx: 0x00000000 edx: 0x00000007
edi: 0x39c5f720 esi: 0x00000000 ebp: 0xbfffb548 esp: 0xbfffb530
ss: 0x0000001f efl: 0x00010283 eip: 0x96e154b0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000


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zak peric
Re: Motion 4 crashes
on Jun 13, 2010 at 8:20:16 am

HI Back,

No need to send a load of crash log and etc. Motion does this at times, I am hoping that if you delete the preferences of motion you should be OK. Try this first please.

Delete user preferences:

You can resolve many issues by restoring Motion back to its original settings. This will not impact your project files. To reset your Motion user preference settings to their original state, do the following:

1. In the Finder, go to ~/Library/Preferences—the tilde (~) represents your Home folder.
2. Drag the "com.apple.motion.plist" file from the Preferences folder to the Trash.

Remove receipts and reinstall Motion

Another approach you might consider is reinstalling Motion. To do this effectively, you need to first remove the application and its receipts, then install Motion and use Software Update to install additional updates. You don't have to remove everything that was installed with Motion. Use the following steps to completely reinstall a fresh copy of Motion. Make sure that you have your installation discs and serial number nearby before starting this.

Note: If you had previously installed the Motion 2 Registration Incentive, you will need to run that installer separately.

1. Quit Motion if it's open.
2. Open the Applications folder.
3. Drag the Motion application to the Trash.
4. Go to /Library/Receipts.
5. In the Receipts folder, drag any receipts with names begin with "Motion" to the Trash.
6. Reinstall Motion from your installation disc set.
7. When finished, use Software Update (choose Apple > Software Update) to update your software to the latest version.

Good Luck.

p.S.

Bookmark this link for future use:
http://www.apple.com/support/motion/


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