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Motion 4 crashes. Need immediate help! Deadline approaching

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Scott Adams
Motion 4 crashes. Need immediate help! Deadline approaching
on Apr 19, 2010 at 9:49:38 pm

For the past few months I have been using the latest version of FC studio. But within the past month I recently added more RAM and now my Motion 4 crashes all the time. FCP, color, DVDSP, Compressor, soundtrack pro all work properly. But when I try and open Motion I get to the welcome window and select new project then I go to the project preset click ok and CRASH. But even when opening an already existing project it crashes as well. I tried to delete the preferences, did not work. I would like to uninstall the whole thing and redo it but I don’t know if that would be the best option nor can I find out how to do it properly. If I just drag the apps to the trash bin it leaves everything else behind. Kind of defeats the purpose. Is there anything you could possibly recommend to help me? I am already missing a deadline because of this and I need to get it fixed.


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Stephen Smith
Re: Motion 4 crashes. Need immediate help! Deadline approaching
on Apr 19, 2010 at 9:53:19 pm

Take a look at this article: http://support.apple.com/kb/HT1885




Stephen Smith
Utah Video Productions

Check out my Motion Training DVD

Check out my Motion Tutorials


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Scott Adams
Re: Motion 4 crashes. Need immediate help! Deadline approaching
on Apr 19, 2010 at 10:55:42 pm

Thanks! I downloaded the newest update and at first it did not work. But My software update ran again and downloaded the newest update and now it works.

Thanks!



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Stephen Smith
Re: Motion 4 crashes. Need immediate help! Deadline approaching
on Apr 19, 2010 at 10:58:18 pm

That is great to hear, happy everything is working.




Stephen Smith
Utah Video Productions

Check out my Motion Training DVD

Check out my Motion Tutorials


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