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Motion wants serial number

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Jeff York
Motion wants serial number
on Mar 25, 2009 at 4:51:36 pm

I'm not entirely sure why my copy of Motion has now decided to start asking for my serial number on launch, but it does periodically. Very annoying.

This is a clean install as part of FCS2. Typically this happens when I'm sending something from FCP to Motion. I have already registered the program. If I choose quit and then do exactly the same "send" command from FCP, typically it launches and opens without issue. I have reentered the information into the registration box, but it still isn't satisfied.

On more rare occasions, I get the registration box when launching Motion directly (such as from the dock). Again, choosing quit and relaunching makes it go away.

Any ideas? Is there something in the Library or a prefs I need to delete?


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Noah Kadner
Re: Motion wants serial number
on Mar 25, 2009 at 5:22:36 pm

I'd do a clean reinstall of OS X and FCS.

Noah

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Dan Atkinson
Re: Motion wants serial number
on Mar 26, 2009 at 11:10:58 am

The same happens with me. Don't know why, just gotta get on with it.

Dan


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Jeff York
Re: Motion wants serial number
on Mar 31, 2009 at 2:03:30 pm

I agree. It's just one of those things. Hardly even worth the call to Apple.


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Mark Petereit
Re: Motion wants serial number
on Mar 31, 2009 at 11:07:34 am

Call Apple Care


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Tom Brooks
Re: Motion wants serial number
on Oct 24, 2010 at 5:55:15 pm

I get it too. I suspect it happens when I have Adobe products running concurrently.


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