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Sapphire v5 not working on my win7 64bit

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Kazumi Hatori
Sapphire v5 not working on my win7 64bit
on Jun 30, 2010 at 8:49:47 am

I got win7, and AE CS5,
I downloaded the sapphire v5 trial to installed,

First, the default install location (at mediacore) didn't work for CS5 to recognize the plugin, so I moved them to Aftereffect/support files/plug-ins, and it does.

But I found all effect just don't work, I believe even in trial they should work(maybe have 2 red lines?).

After I applied the effects, the plugins either blank out my video, or give a pop-up:

"After Effects error: parameter count mismatch in plug-in effect 's_xxxxxxxx'"


I uninstalled the sapphire v2 before I install v5, what should I do??
Please help, thanks.


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Gary Oberbrunner
Re: Sapphire v5 not working on my win7 64bit
on Jun 30, 2010 at 12:39:30 pm

Hi Kazumi; thanks for reporting this. This can happen if your NVIDIA video driver is too old. We will have a fix in the next Sapphire AE maintenance release, but in the meantime you can just update your NVIDIA video driver and you should be all set.

-- Gary


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Kazumi Hatori
Re: Sapphire v5 not working on my win7 64bit
on Jul 3, 2010 at 7:14:24 am

oh i updated the driver and it's working fine! thanks!


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