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Unable to Read R3D Media?????

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Jessie Weng
Unable to Read R3D Media?????
on Apr 25, 2014 at 2:36:48 am

Hi all,
I'm a newest user with Smoke Mac EX1.
I have a question about R3D conform workflow.
When I import the R3D files, the message always shows that "Unable to read Media". Wherever the source is on my Raid or the network station, the message shows this.

Source: Red Epic, 4K
Software: Smoke 2013 EX1, without Red Rocket.

I also wonder that if I install Red Rocket, can it help me to solve this problem?


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Grant Kay
Re: Unable to Read R3D Media?????
on Apr 25, 2014 at 10:41:14 am

Hi Jessie,

Smoke does support R3D media on import so I am not exactly sure why it is not able to read the media files.

The red rocket will not make a difference to the R3D media because it is just being used for performance. It does not add anymore formats that what RED's software SDK offers.

Perhaps, it could be firewalls or permissions issues but I am not entirely sure.

Regards
Grant

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