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Can't render

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jake blackstone
Can't render
on May 3, 2013 at 5:20:14 am

Finished a job and now i'm trying to render. My render job is stuck in Waiting hell.
According to Service support i need to log into the Safari with these credentials.
"Open Safari and go to http://localhost/backburner
Log in using "backburner" as the user name and password."
After doing that i get "You don't have permission to access /backburner on this server."
Any ideas anyone?


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Grant Kay
Re: Can't render
on May 3, 2013 at 9:51:56 am

Hi Jake,

Have you restarted the services or rebooted your machine?

Regards
Grant

Check out the Smoke Learning Channel

Youtube - http://www.youtube.com/smokehowtos
or search for the Smoke Learning Channel on iTunes
Follow me on twitter @discreetuk


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Chris Rainey
Re: Can't render
on May 3, 2013 at 8:36:11 pm

I was reading on a blog that it is a Mac OSX 10.8.3 issue. Here's the fix...

http://infernoflameflintflaresmoke.blogspot.com/2013/04/you-dont-have-permi...

This blog contains tons of great tips and advice.

Hope this is the solution you are looking for.


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jake blackstone
Re: Can't render
on May 4, 2013 at 12:20:55 am

Thank you all for your help.
Yes, Chris's suggestion did the trick, as I was able to log in and clear all pending jobs, that were in the pipeline. Once I did it, I had no more problems with the render.


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