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Pavel Pavlov
shortcut issue
on Jun 15, 2012 at 7:47:10 pm

Sometimes the keyboard stops working
I can used pen and all interface working, but shortcuts missing :(
Only reboot Smoke help me. And many people talk about this problem.

Pavel Pavlov
Editor, Air Promo
TNT-Broadcasting Network
Moscow, Russia


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Brian Mulligan
Re: shortcut issue
on Jun 15, 2012 at 8:23:37 pm

When it happens.. is there a little KEYBOARD looking icon in the lower right of the screen in the very corner? It means the Smoke thinks there is a key still being pressed. (even though there isn't)

I think it's a known bug.

Brian Mulligan
Senior Editor - Autodesk Smoke
WTHR-TV Indianapolis,IN, USA
Twitter: @bkmeditor


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John Moore
Re: shortcut issue
on Jun 15, 2012 at 10:41:11 pm

Hi Pavel
I had the same issue,

First, in Smoke2013 preferences turn off the Tablet buttons.
Second on Mac's System Preferences go to Keyboard and ensure that only the US keyboard is enabled.

That seemed to work for me. As I had a couple of European keyboards being recognized by Mac OS I suppose confusing the Smoke.

Best Wishes
John

John R Moore


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Pavel Pavlov
Re: shortcut issue
on Jun 16, 2012 at 9:44:23 am

Thanks John, I working about 3 hr and everything all right.

Pavel Pavlov
Editor, Air Promo
TNT-Broadcasting Network
Moscow, Russia


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