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Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy

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Pavel Pavlov
Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Mar 29, 2012 at 4:21:02 pm

Can you help me?

I create project with proxy in Draft mode. Then I drag video files to Default_Clip_Library from Gateway. And load to Desk. And see "Pending render". In Backburner Queue I see some jobs but it all in waiting status and 0% progress and type -Wire. If I drag cursor over clip I see video.
What i need that my proxy was created?
Thanks a lot :)

(I am from Russia and English is not my native language, sorry :) )


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Brian Mulligan
Re: Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Mar 29, 2012 at 5:54:07 pm

There is an issue with Backburner not running or not communicating. There are many issues that might cause this. Manily IP issues. Are all of the lights green on the service monitor?

If you go to http://localhost/Backburner
login/pass backburner/backburner

and select local host as the manager, can you select and under ACTIONS.. restart them?

Brian Mulligan
Senior Editor - Autodesk Smoke
WTHR-TV Indianapolis,IN, USA
Twitter: @bkmeditor


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Pavel Pavlov
Re: Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Mar 29, 2012 at 6:22:08 pm

Thanks, Brian!
All service in monitor are green.
In web Backburner if I restart job it will active, then will waiting again.

And also I modified the hosts file to run Smoke after installation:

"# For Smoke work
192.168.1.2 imac-host
"

without it I has message : Stone+Wire not running


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Pavel Pavlov
Re: Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Mar 31, 2012 at 8:08:09 am

Update info:

Everything work good if:
1. I manually uninstalling Autodesk Smoke via Terminal by http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15481374&l...
2. Off wireless device on Mac, off ethernet.
3. I set hostname with http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15793083&l...
4. Reboot Mac.
5. Install Smoke.
6. Try to start Smoke and get message like "Stone+Wire error"
7. Modify hosts file - add "127.0.0.1 my_computer_hostname"
8. Try to start Smoke. Created user and project with proxy. And all was OK. Proxy generated by Backburner, I can use gateway and walk through my file structure.
But, :(

9. I start wireless device and connect to Internet via my router. In Preferences Panel - Sharing in "Your web site address" http://myhostname/ changed to http://host-192-168-0-2.starnet.ru (starnet.ru is my internet provider company. PPPoE). And after this Smoke still started, but gateway "not connected"

If I switch off wireless "Your web site address" return to http://myhostname/, but Smoke stay not working. Reboot, on and off wireless, restart smoke services - don't help me.

I think that my provider's network setup affected to my Smoke :(
May be has сfg files when I can fix it?


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Brian Mulligan
Re: Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Mar 31, 2012 at 3:32:32 pm

The host name change is your issue. Also don;t have a wireless and a wired connection at the same time. Pick one.

here is a guide to set a persistent hostname if you haven't done it already.

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15793083&l...

Brian Mulligan
Senior Editor - Autodesk Smoke
WTHR-TV Indianapolis,IN, USA
Twitter: @bkmeditor


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Pavel Pavlov
Re: Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Mar 31, 2012 at 3:38:10 pm

I do it (see #3 in my post)

but my provider change my hostname - is it possible?
how to verify my hostname?


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Pavel Pavlov
Re: Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Mar 31, 2012 at 3:42:54 pm

may be it's help?

WiFI OFF


WIFI ON


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Pavel Pavlov
Re: Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Mar 31, 2012 at 5:52:07 pm

I think that I done!

I setup my router with disable DHCP server and setup my wireless connection manual and make clean install Smoke

It's help to me.

Now my proxies is generating and Internet working in one time.

I have a localhost with working Gateway and iMac (my hostname) with Framework in screen :)


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Brian Mulligan
Re: Smoke 2012 SAT on Mac - Project with proxy-files - Backburner don't render proxy
on Apr 1, 2012 at 2:14:54 am

Great. Good luck with the rest.

Brian Mulligan
Senior Editor - Autodesk Smoke
WTHR-TV Indianapolis,IN, USA
Twitter: @bkmeditor


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