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Smoke Consistently Crashes

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Michael Ruiz
Smoke Consistently Crashes
on Oct 26, 2011 at 4:46:47 am

Hi Everyone

I’ve been having issues with Smoke. It keeps crashing in the library area. I’m sorry if I’m using improper terminology but I’m new to Smoke and also the Terminal :)
I did have a good run on it for about 4 hours then the media just locked up. I tried going through the Area Forum looking for similar posts and found great resources and learned a ton but still have not solved the issue. Robert Adam if your available I could use your support :) That goes for anyone else that could lend a hand.
Having 4 hours of good creative time on Smoke was awesome. I understand all the tools and will pick it up quickly. Can’t wait to continue. I’m using an educational license and have attached the shell log from my latest crash and also the Autodesk Qualification Report.
Any help would be appreciated can’t wait to get going
m i c h a e l

Oct 25 20:37:36 :
Oct 25 20:37:36 : ---------------------------------------------------------------------------
Oct 25 20:37:36 :
Oct 25 20:37:36 : Registered thread 'TooltipsManager' [ 4883591168 ]
Oct 25 20:37:36 : Parsing Tooltips XML
Oct 25 20:37:36 : CIP was not initalized
Oct 25 20:37:36 : ---------------------------------------------------------------------------
Oct 25 20:37:36 : Autodesk(R) Smoke(R) Version 2012.SP1 P5253
Oct 25 20:37:36 : Autodesk and Smoke are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders.
Oct 25 20:37:36 : Autodesk reserves the right to alter product offerings and specifications at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. (C) 2011 Autodesk, Inc.
Oct 25 20:37:36 :
Oct 25 20:37:36 : BUILD DATE : Thursday April 14 2011 15:44
Oct 25 20:37:36 : EXEC DATE : Tue Oct 25 20:37:36 2011 - (1319600256)
Oct 25 20:37:36 : CONFIG : /usr/discreet/smoke_2012.SP1/cfg/init.cfg
Oct 25 20:37:36 : VIDEO CONFIG: AJA_OEM2K, in format SERIAL1, out format SERIAL1
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 8-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 8-bit, RGB 4:4:4, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 10-bit, RGB 4:4:4, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 8-bit, RGB 4:4:4, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 10-bit, RGB 4:4:4, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 10-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 8-bit, YCrCb 4:2:2, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 10-bit, YCrCb 4:2:2, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976p, DTVsync (1920X1080_2398P), 8-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976p, DTVsync (1920X1080_2398P), 8-bit, RGB 4:4:4, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976p, DTVsync (1920X1080_2398P), 10-bit, RGB 4:4:4, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976p, DTVsync (1920X1080_2398P), 8-bit, RGB 4:4:4, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976p, DTVsync (1920X1080_2398P), 10-bit, RGB 4:4:4, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976p, DTVsync (1920X1080_2398P), 10-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976p, DTVsync (1920X1080_2398P), 8-bit, YCrCb 4:2:2, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976p, DTVsync (1920X1080_2398P), 10-bit, YCrCb 4:2:2, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 24000p, DTVsync (1920X1080_24P), 8-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 24000p, DTVsync (1920X1080_24P), 8-bit, RGB 4:4:4, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 24000p, DTVsync (1920X1080_24P), 10-bit, RGB 4:4:4, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 24000p, DTVsync (1920X1080_24P), 8-bit, RGB 4:4:4, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 24000p, DTVsync (1920X1080_24P), 10-bit, RGB 4:4:4, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 24000p, DTVsync (1920X1080_24P), 10-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 24000p, DTVsync (1920X1080_24P), 8-bit, YCrCb 4:2:2, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 24000p, DTVsync (1920X1080_24P), 10-bit, YCrCb 4:2:2, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 5994i, DTVsync (1920X1080_5994I), 8-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 5994i, DTVsync (1920X1080_5994I), 8-bit, RGB 4:4:4, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 5994i, DTVsync (1920X1080_5994I), 10-bit, RGB 4:4:4, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 5994i, DTVsync (1920X1080_5994I), 8-bit, RGB 4:4:4, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 5994i, DTVsync (1920X1080_5994I), 10-bit, RGB 4:4:4, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 5994i, DTVsync (1920X1080_5994I), 10-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 5994i, DTVsync (1920X1080_5994I), 8-bit, YCrCb 4:2:2, Headroom
Oct 25 20:37:36 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 5994i, DTVsync (1920X1080_5994I), 10-bit, YCrCb 4:2:2, Headroom
Oct 25 20:37:36 : POINTER : Trying wacom
Oct 25 20:37:36 : AUDIO : AJA
Oct 25 20:37:36 : Executing command: /bin/sh /usr/discreet/smoke_2012.SP1/bin/platforminfo
Oct 25 20:37:37 : Tooltips loaded
Oct 25 20:37:38 :
Oct 25 20:37:38 : Workstation: MacPro5,1
Oct 25 20:37:38 : CPU: 2 Quad-Core Intel Xeon @ 2.4 GHz, 8 cores
Oct 25 20:37:38 : RAM: 16 GB of RAM
Oct 25 20:37:38 : Graphics: NVIDIA Quadro 4000 Driver: 256.01.00f03
Oct 25 20:37:38 : OS: Mac OS X 10.6.7 (10J869)
Oct 25 20:37:38 : Kernel: Darwin 10.7.0
Oct 25 20:37:38 :
Oct 25 20:37:38 : MENU : /usr/discreet/smoke_2012.SP1/menu/default.menu
Oct 25 20:37:40 : POINTER : Initialising.
Oct 25 20:37:40 : POINTER : Initialising.
Oct 25 20:37:40 : POINTER : Initialising Wacom UD.
Oct 25 20:37:40 : POINTER : Initialising Wacom UD.
Oct 25 20:37:41 : GRAPHICS : Supported depths: 8, 10, 12, 16fp bits
Oct 25 20:37:41 : AUDIO : Default directory: ~/audio
Oct 25 20:37:41 : AUDIO : Import-Export directory: ~/audio
Oct 25 20:37:45 : VOLUMEMGT : Using 7 as root partition.
Oct 25 20:37:45 : VOLUMEMGT : Warning: Aborting future hardware disk health check
Oct 25 20:37:48 : PRJMGT : Load Project, failed to switch to group nogroup
Oct 25 20:37:48 : Removing lock "/usr/discreet/clip/stonefs7/fxphd_class_01/.desktop_editing-lock" held by dead process (thepoststudio:4695)
Oct 25 20:37:48 : Removing lock "/usr/discreet/user/editing/michael/tmp/user-lock" held by dead process (thepoststudio:4695)
Oct 25 20:37:48 : PROJECT : fxphd_class_01
Oct 25 20:37:48 : VOLUME : stonefs7
Oct 25 20:37:48 : USER : michael
Oct 25 20:37:48 : PRJMGT : Failed to open information file /usr/discreet/smoke_2012.SP1/status/LastFramestoreAndProject.pref: Permission denied
Oct 25 20:37:48 : CONFIG : /usr/discreet/project/fxphd_class_01/cfg/fxphd_class_01.cfg
Oct 25 20:37:48 : VIDEO: monitor refresh rate detected as: 60.000000
Oct 25 20:37:48 : VIDEO PREVIEW : DVI broadcast, channel 1, 1920x1200, +0, +0, , freesync (none), 8-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:48 : PROJECT VIDEO PREVIEW: Using the following parameters for the preview device:
Oct 25 20:37:48 : VIDEO PREVIEW : aja, channel 1, 1920x1080, +0, +0, 23976psf, DTVsync (1920X1080_2398SF), 10-bit, YCrCb 4:2:2, Normal
Oct 25 20:37:49 : VOLUMEMGT : Mapping project "fxphd_class_01":
Oct 25 20:37:49 :
Oct 25 20:37:49 : VOLUMEMGT : Removal of old history directories skipped.
Oct 25 20:37:49 : : mapping library "Default_Clip_Library" ...
Oct 25 20:37:49 : : mapping desktop "editing" ...
Oct 25 20:37:49 : : Cannot open /usr/discreet/clip/stonefs7/fxphd_class_01/editing.000.desk: No such file or directory.
Oct 25 20:37:49 : : Cannot open /usr/discreet/clip/stonefs7/fxphd_class_01/editing.000.desk: No such file or directory.
Oct 25 20:37:49 : VOLUMEMGT : Mapping done.
Oct 25 20:37:49 : PROCESSORS : 16 available
Oct 25 20:37:51 : Could not test existence of process 789 on host new-host-2:
Oct 25 20:37:51 : DLmpd daemon on new-host-2 is not responding.
Oct 25 20:37:53 : Could not test existence of process 789 on host new-host-2:
Oct 25 20:37:53 : DLmpd daemon on new-host-2 is not responding.
Oct 25 20:37:55 : Could not test existence of process 789 on host new-host-2:
Oct 25 20:37:55 : DLmpd daemon on new-host-2 is not responding.
Oct 25 20:37:55 :
Oct 25 20:37:55 : VOLUMEMGT : Framestore integrity check not needed...skipped.
Oct 25 20:37:55 : VIDEO : width: 1920, height: 1080, pixelFormat = 8-bit, timing: 1920X1080_60P
Oct 25 20:37:55 : MEMORY : Bytes available: 14581 MB
Oct 25 20:37:55 : MEMORY : Using 3000 MB (or 379 buffers of size 1920x1080 @ 8-bit).
Oct 25 20:37:55 : MEMORY : Allocated 3000 MB at address 0x200b70000 using memalign()
Oct 25 20:37:57 : IM: Off-the-spot input method opened.
Oct 25 20:38:32 :
Oct 25 20:38:32 : EDL Module: Portions Copyright 1991-1998 ALBA Editorial, Inc.,
Oct 25 20:38:32 : All Rights Reserved.
Oct 25 20:38:32 :
Oct 25 20:38:33 : MaxLibrarySize: 1 MB ==> 75 MB.
Oct 25 20:38:33 : Removing lock "/usr/discreet/clip/stonefs7/fxphd_class_01/Default_Clip_Library.clib-lock" held by dead process (thepoststudio:4695)
Oct 25 20:38:35 : Removing lock "/usr/discreet/clip/stonefs7/fxphd_class_01/editing.desk-lock" held by dead process (thepoststudio:4695)
Oct 25 20:39:59 : Application: smoke 2012.SP1 x86_64
Oct 25 20:39:59 : Pid: 4885
Oct 25 20:40:00 : Uninitialising thread manager.
Oct 25 20:40:08 : 2011-10-25 20:40:08.704 senddmp[4938:903] *** CFMessagePort: bootstrap_register(): failed 268435459 (0x10000003) '(ipc/send) invalid destination port', port = 0x3a07, name = 'com.apple.coredrag'
Oct 25 20:40:08 : See /usr/include/servers/bootstrap_defs.h for the error codes.
Oct 25 20:40:08 :

3144_smokesystemreport.jpg.zip



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robert coulin
Re: Smoke Consistently Crashes
on Oct 26, 2011 at 9:18:33 am

hi,

not sure, what the exact reason might be, but the library might have become corrupted causing the crashes.
in real life there are a few backup mechanisms for recovery, but for learnnig i would just try new project and/or new user ...
from there you could try & access the problematic project>library & copy over.

sorry, if you have tried already

robert

robert coulin
http://www.dreamwalks.com


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