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Keyboard Lock

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Diana Yuen
Keyboard Lock
on Apr 19, 2011 at 4:55:38 am

every time when using action, no matter using keying or color correction, a small keyabord icon will be appear in the lower right corner which my keyboard will be locked and hang for several minutes, any idea to fixed it? thanks!


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Grant Kay
Re: Keyboard Lock
on Apr 19, 2011 at 11:19:59 am

The keyboard symbol at the bottom right of the screen indicates that a button is being pressed down. By any chance have you tried another keyboard?

Just a thought.

Regards
Grant

Check out my Flame and Smoke blog at http://area.autodesk.com/blogs/discreetuk


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Diana Yuen
Re: Keyboard Lock
on Apr 21, 2011 at 7:53:34 am

actually i am using the keyboard for smoke instead of using the original mac keyboard. so is it related?


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Grant Kay
Re: Keyboard Lock
on Apr 26, 2011 at 10:36:21 am

As I said, try switching to a different keyboard to see if the problem persists. If it does than we need to look else where. If the problem is with the Smoke Mac keyboard than it might be fault and you should get a replacement.

Regards
Grant

Check out my Flame and Smoke blog at http://area.autodesk.com/blogs/discreetuk


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Diana Yuen
Re: Keyboard Lock
on May 2, 2011 at 1:09:44 pm

I have tried to switch to another keyboard but still cant solve it... any other idea? thanks!


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Grant Kay
Re: Keyboard Lock
on May 3, 2011 at 9:32:24 am

Hi Diana,

That is awfully strange why you're having the locking issue.

Perhaps you can try log a support call with Autodesk.

You can watch this video to see how to do this. --




Regards
Grant

Check out my Flame and Smoke blog at http://area.autodesk.com/blogs/discreetuk


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