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Playback Problem

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Samuel Smith
Playback Problem
on Oct 15, 2010 at 4:10:53 pm

I am a new user to Smoke and I'm currently on class one of the FXPhD training. I am having some trouble getting clips to playback. I am using a Quad-Core Mac Pro with 32GB Ram and I am connected to our server with fibre. We have an AJA Gen10 sync generator and I have the dip switches set for Hd 720p 59.94 as that is what my project is setup to be. When I startup Smoke I get no errors warning me that my playback settings are wrong. When I am in Smoke and I go to the Library and I connect to the gateway containing my footage then I see all the clips and the proxys show a transparency grid instead of actual footage and if I try to scrub through the clips, Smoke stops responding and I have to force quit. If I go into dual view and try dragging the clip down to my framestore, the proxy says pending render but never shows the clip.

Can anyone help me troubleshoot this?

Thanks
Sam


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