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Smoke support contract question

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Alan Okey
Smoke support contract question
on Dec 17, 2009 at 6:14:16 am

Does the $2,000 yearly support fee include full version upgrades (i.e. Smoke 2010 to Smoke 2011), or only patches and extensions?


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Paul Jefferies
Re: Smoke support contract question
on Dec 17, 2009 at 8:52:52 am

Hi,

Subscription includes major upgrades (ie, 2010 to 2011), extensions (ie, 2011x1) and service packs (ie, 2011x1 SP1).

regards,
Paul


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