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Unable to license BCC inside Vegas Pro 15

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Bob Mark
Unable to license BCC inside Vegas Pro 15
on Sep 6, 2017 at 2:43:48 pm

Hello. I am unable to make BCC work with the serial number I was given. It appears to accept it, then continues to show licensing info on screen. I have contacted Boris FX, but they have not gotten back to me about this. Any ideas? Thank you.

Bob


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James Ollick
Re: Unable to license BCC inside Vegas Pro 15
on Sep 6, 2017 at 7:56:34 pm

I do not have an answer for you just an FYI. I installed VP 15 Suite on my PC and all of my BCC Fx worked without having to input my serial number. Keep in mind that I purchased BCC Complete. If you are trying to use the BCC Units from a VP Suite upgrade, you may be having the same issue as others, including myself, which is Mercalli v4 that was included in the VP 14 Suite package will not work on the new VP v15 just v14 that it came bundled with. ProDAD is trying to figure out if they will give us a reasonable upgrade path or not.

James Ollick


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Bob Mark
Re: Unable to license BCC inside Vegas Pro 15
on Sep 6, 2017 at 9:03:17 pm

Thanks for that info. I just spoke with Boris FX tech support by phone. They are aware of the problem for some users and are working on a fix.

Bob


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Jon Kozenko
Re: Unable to license BCC inside Vegas Pro 15
on Sep 12, 2017 at 3:13:07 pm

Hi Bob,

Could you send an email to my attention (just 'Attention: Jon' would be fine) to support@borisfx.com? I suspect this problem is connected to problems with one or more Serials/License Entries in place, but I would prefer not to discuss Serial specifics on a public forum.

Thanks.

Jon


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Bob Mark
Re: Unable to license BCC inside Vegas Pro 15
on Sep 12, 2017 at 4:29:39 pm

Thank you, Jon. I will.

Bob


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Bob Mark
Re: Unable to license BCC inside Vegas Pro 15
on Sep 21, 2017 at 5:29:05 pm

Just checking to see if you folks at Boris have found away to fix this. Thanks.

Bob


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Bob Mark
Re: Unable to license BCC inside Vegas Pro 15
on Sep 26, 2017 at 1:28:41 pm

I guess not.

Bob


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Bob Mark
Re: Unable to license BCC inside Vegas Pro 15
on Oct 4, 2017 at 6:28:06 pm

I just installed the new build of Vegas 15 Pro (216) and the Boris 3D Objects Unit will still not register. It says the serial number is not valid. Can someone from Boris supply a correct serial number?

Bob


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James Ollick
Re: Unable to license BCC inside Vegas Pro 15
on Oct 14, 2017 at 7:21:09 pm
Last Edited By James Ollick on Oct 14, 2017 at 7:23:51 pm

Try emailing Boris FX, here is a good start.

Mike Maguire
Sales Support
Boris FX / Imagineer Systems
65 Franklin Street, Suite 400
Boston, MA 02110
Email: mmaguire@borisfx.com
Direct:857-488-3556
fax: + 1-617-249-1608

James Ollick


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Bob Mark
Re: Unable to license BCC inside Vegas Pro 15
on Oct 14, 2017 at 9:51:01 pm

Mike knows about it. But, thanks.

Bob


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