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Crash .dmp report

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Mark Twittey
Crash .dmp report
on Nov 2, 2014 at 3:17:31 pm

I am getting crashes of Edius 7 pro, when I do renders using Boris Red ver: 5.4.1
I tried ver: 5.5.3 but it just crashed Edius on a single mouse click.
the .dmp is below, any ideas what it means?

Unable to load image C:\Program Files\Boris FX, Inc\Boris RED 5\BorisRED5.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BorisRED5.dll
*** ERROR: Module load completed but symbols could not be loaded for BorisRED5.dll
rax=000475be0006e597 rbx=000000000e70df01 rcx=0000000000000000
rdx=0000000000000002 rsi=0000000010060380 rdi=0000000046769998
rip=000000018003e856 rsp=000000003765fb90 rbp=0000000000000000
r8=000000000e70df78 r9=0000000000000000 r10=0000000000000000
r11=0000000000000246 r12=000000000e70df78 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010292
00000001`8003e856 0fb66c0820 movzx ebp,byte ptr [rax+rcx+20h] ds:000475be`0006e5b7=??


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James Macon
Re: Crash .dmp report
on Nov 3, 2014 at 3:07:16 pm
Last Edited By James Macon on Nov 3, 2014 at 3:16:53 pm

Hi Mark-
We received your support case as well. Please see my response in your email.


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