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BCC 8 on after effects CS5 error

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Nino Gwapo Basa
BCC 8 on after effects CS5 error
on Jul 4, 2012 at 6:41:25 am

How can I fix this error, everytime I use a BCC 8 plug-in i get this "failed to create Directory "C:\Program Files\Adobe\Adobe After Effects CS5\Support Files\BCC Presets 8

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Boris Yamnitsky
Re: BCC 8 on after effects CS5 error
on Jul 4, 2012 at 3:02:06 pm

A couple of quick suggestions: either create the missing directory by hand or use the BCC 8 installer to re-install the product. It sounds like the missing directory was accidentally deleted from your hard drive. The download can be found here:

If all fails contact our support team tomorrow at 888-77-BORIS or use the new handy chat feature on our home page:

Good luck

Boris Yamnitsky

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Javier Gonzalez
Re: BCC 8 on after effects CS5 error
on Jul 5, 2012 at 6:57:25 pm

Hey guys, just thought I'd reply to this.. I started a chat session w boris support and they were able to help me as i was getting the EXACT same problem as Nino

Not sure if you ever had a trial of boris installed, but that seems to be the issue w my case.

-Uninstall boris completely w the installer.
-Navigate to your hard drive > windows > system 32
-in there will be some boris Dlls that youll also need to delete for a full wipe of the suite on your computer.
-Next, w an admin account, run regedit
-Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Boris FX, Inc.
-Drop down that folder and delete all folder entries.
-As i said earlier, my issue was imcompatibility w the various types of the plugin installed on this machine.
-After all this is done, go ahead and do a reinstall and that should work.

Big shout out to Jon at Boris support that helped me fix this :)

good luck w your issue.

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