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H.264 blu-ray export after Encore not playable on br-player (Encore/Premiere)

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Markus Scharfenberger
H.264 blu-ray export after Encore not playable on br-player (Encore/Premiere)
on Aug 9, 2016 at 6:42:22 pm

Hi,
I have a strange issue with using H.264 blu-ray export in Premiere Pro CC 2015 and then using it in Encore.

Encore accepts the exported H.264 and creates a br without re-encoding.

When playing the br on a br-player it only shortly shows the last frame of the film, then stops.

I have tried all day long, only way to solve the problem is to let Encore encode the original film/project.

My intension is to use the newest version of media-encoder CC 2015 to have the most current version of the h.264 codec.

Is there a difference in the h.264 codec in Encore or CS6 compared to the one in media-encoder CC 2015?

What could be the issue with the h.264 file exported in CC 2015?

Thanks you for your support.


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Jeff Pulera
Re: H.264 blu-ray export after Encore not playable on br-player (Encore/Premiere)
on Aug 10, 2016 at 7:01:41 pm

Hi Markus,

Can we please see a screen grab of the Export Settings from Premiere to check encoding settings? Also, do you have another Blu-ray player to test with, maybe a Sony PS3 or PS4, or a computer software player? Just to rule out your player, as it could potentially have compatibility issues with BD-R media.

Thanks

Jeff Pulera
Safe Harbor Computers


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