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Encore CS5 (Mac) abnormal condition - subtitles

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Ondrej Synacek
Encore CS5 (Mac) abnormal condition - subtitles
on May 7, 2014 at 5:21:42 pm

I am having stability problems with Adobe Encore CS5 on my two Macs (one is Mac Pro other one is Macbook Pro). Both machines run OS X 10.9.2 with latest updates, my CS5 is updated as much as I could. My Encore software is version 5.0.0.508.

Biggest problems is adding subtitles. I cannot create subtitles within the application. Whenever I select title tool and click into the composer window, I get "Sorry an abnormal condition has been detected"... See below:



The same thing happens when I try importing subtitles in text script. Also sometimes my Encore crashes when importing assets, see the log:

7462_adobeencore20140507190325ondrejmacbookpro2.crash.zip

I am really bummed cause I need to finish the project with switchable subtitles. This software is original (not pirated) and I finally have a use for it but can't do what I need to do.

Anyone has any ideas?


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Stan Jones
Re: Encore CS5 (Mac) abnormal condition - subtitles
on May 7, 2014 at 6:42:33 pm

Roll back from Mavericks.

Or try this:

http://forums.adobe.com/message/6109315#6109315

Stan Jones


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