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Encore CS6 Hangs when opening. Cannot open program

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Errol Lazare
Encore CS6 Hangs when opening. Cannot open program
on Jul 20, 2013 at 6:47:18 pm

I cannot open encore. It gets to the encore load screen and then becomes un-responsive. The only solution is to re-start the computer but that is no guarantee that it will work either.

Any advice is much appreciated

Errol X. Lazare
EXL Films
http://www.exlfilms.com


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Daniel Ludwig
Re: Encore CS6 Hangs when opening. Cannot open program
on Jul 26, 2013 at 11:09:36 am

Erol,
we all could not have a look into the cristal ball, so it would be good to get more details on your system-configuartion - mac, pc, whatever additional hardware and operating system.

I would start with deleting the preferences.

cheers

danny


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Errol Lazare
Re: Encore CS6 Hangs when opening. Cannot open program
on Jul 26, 2013 at 5:07:22 pm

Hey Danny,

My system is a Mac Pro 12 core 2.4ghz with Quadro 4000 graphics card and 24 gigs of ram.

Regards,
Errol

Errol X. Lazare
EXL Films
http://www.exlfilms.com


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Daniel Ludwig
Re: Encore CS6 Hangs when opening. Cannot open program
on Jul 27, 2013 at 9:54:42 pm

any projects created before?

temp-folder might need to be deleted!

cheers

danny


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Jan Janowski
Re: Encore CS6 Hangs when opening. Cannot open program
on Jul 26, 2013 at 3:07:30 pm

Just a shot in the dark.... IF A PC

Disable UAC and try again.... (You can always put it back again).

I had an issue with CS6 and Matrox MX02 that wouldn't let me load Encore, from the program itself or Via DL from Premiere.

Looking for 1939 Indian Motocycle


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