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Black Frames on Looping still menu

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Brenny boy
Black Frames on Looping still menu
on Sep 27, 2012 at 9:05:20 am

I have created a Blu ray project in encore CS6. the first menu is a looping still with Audio of 21 Seconds Duration. the loop point is set to Forever. When the project is Burnt to Blu Ray Disc I cannot understand why the menu goes to Black frames as this does not happen in the Preview within Encore.CS6
I previously had Encore CS4 and this problem did not arise.
When I upgraded to Encore CS5 I had the same problem (ie Black Frames) I was sure that the problem would be solved in Encore CS6 but no it hasn`t been resolved. Can anyone please help me to solve this problem.

Regards,
Brendan


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Brenny boy
Re: Black Frames on Looping still menu
on Sep 27, 2012 at 11:29:22 am

I have checked the length of the Audio in Audition and it is exactly 21 Seconds in Duration. Now In Adobe Encore CS6 I created a new Timeline and dropped the Audio on to the Timeline. I looked at the time measurement and when it came to 20:49 the next increment showed as 21:00 What is going on here.



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Brenny boy
Re: Black Frames on Looping still menu
on Sep 27, 2012 at 8:08:17 pm

Does anyone ever reply to these Threads.!!!!!



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eric pautsch
Re: Black Frames on Looping still menu
on Sep 27, 2012 at 10:31:51 pm

Only if someone has an answer :).



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Brenny boy
Re: Black Frames on Looping still menu
on Sep 28, 2012 at 6:48:03 am

are you telling me that nobody else on this forum has experienced the same problem with adobe encore CS6. !!!


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eric pautsch
Re: Black Frames on Looping still menu
on Sep 28, 2012 at 11:36:52 am

I don't know but I do know the Encore is a bug ridden piece of shit of an authoring tool.



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Brenny boy
Re: Black Frames on Looping still menu
on Sep 28, 2012 at 11:25:50 pm

I`m really annoyed and fuming with Adobe for releasing Encore CS6 with the exact same problem as Encore CS5.
I`ve spent the last few days trying to sort out a mess caused by Adobes inaction. I went to the trouble of contacting Adobe Support and explained exactly what was happening with the Black Frames on the end of a Looping still menu. They connected to my computer using Adobe Connect. The technician spent about an hour looking at the Project and sent me a note on notepad to say that he would call me in a half an hour. I got a call in a half hour but from a different technician who said that his colleague told him to call me as a I had a problem burning a Blu Ray. I told him that this was not the case but that there were Black Frames on the end of a Looping still menu. He said that he would call me back tomorrow as he would have to investigate. He did not call me back. I now challenge Adobe on this forum to come up with a solution to this problem as they have been fully aware of this problem since CS5.
Not only is there a problem with the Black Frames but also with the First Play as it will not jump to a menu when played on Cyberlink Power DVD 10



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