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Blu-Ray Disc menu shows in player but when we click play it doesn't play

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Sabrina Xaviar
Blu-Ray Disc menu shows in player but when we click play it doesn't play
on Sep 14, 2012 at 2:07:37 pm

I burned a blu-ray disc using encore cs 6 and everything worked fine in the preview but...when we put the disk in a blu ray player the menu buttons don't work.

Any suggestions? Does this have something to do with instead of hitting play we should be hitting enter on the remote?

sxaviar


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Frank Wylie
Re: Blu-Ray Disc menu shows in player but when we click play it doesn't play
on Sep 14, 2012 at 2:24:40 pm

How old is this player? Can you update the firmware? There have been several revisions of the Blu Ray standard and it might be a simple update is needed. Will it play back on the drive you burned it upon? Try it on other players also.

Frank Wylie

"The camera is a base instrument; you must do violence to it..." Orson Welles


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Sabrina Xaviar
Re: Blu-Ray Disc menu shows in player but when we click play it doesn't play
on Sep 14, 2012 at 3:14:55 pm

It is actually a brand new player. The menu plays, music on menu plays, and you can see the video thumb nail in the menu which makes me believe that the player is reading the blu ray.

For some reason I am thinking it has something to do with instead of hitting "play" on the remote...it will only allow you to hit "enter". Because I tried it on a different player and it worked when I hit enter but I thought it was just that particular player.

sxaviar


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