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CS6 and no Library Media Buttons

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Chris Tompkins
CS6 and no Library Media Buttons
on May 14, 2012 at 3:14:07 pm

Un-installed CS5.5
Installed CS6
Mac OS 10.6

Encore, Loaded the second media disc for media content for Encore.
I don't have any buttons...

I don't understand this.
Any guidance here please?

Here a pic of Menu media:



And a pic where the buttons media should be:





Thanks.

Chris Tompkins
Video Atlanta LLC


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Stan Jones
Re: CS6 and no Library Media Buttons
on May 14, 2012 at 3:42:16 pm

We've been told on the Adobe forums that the CS6 library is not yet available, and will be available very soon by download.

Very oddly, the Encore 5.1 library is deleted when CS6 is installed.

Also, they are returning to the method where a very minimal library is installed from disk, and the regular library is installed from the functional content disk - except it ain't there.

So for now, copy from/point to an older version. If you haven't installed CS6, copy your 5.1 to a safe location.

Stan Jones


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Chris Tompkins
Re: CS6 and no Library Media Buttons
on May 14, 2012 at 3:53:01 pm

Appreciate the update Stan.

Very lame on Adobe's part imo.

Chris Tompkins
Video Atlanta LLC


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Ron Pestes
Re: CS6 and no Library Media Buttons
on May 15, 2012 at 3:04:36 am

I have the same problem but I had it with 5.5 too. Talked to Adobe support today and they had the same problem too! They said they would bump it up to higher techs and call me back tomorrow.

ronpesteshdvideo.com
Apple Certified Master Pro FCS 2
Sony EX-3
MacBook Pro
Dell M6600
Adobe CS6 Production Premium


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Shuchi Shrivastava
Re: CS6 and no Library Media Buttons
on May 15, 2012 at 7:51:54 am

The complete functional content would be available as a separate download.Meanwhile, before installing the CS6 Functional content, backup your 5.1 content to a safe location and if you already have 5.1 content you could point the CS6 library to its location.

If your 5.1 is deleted while installing 6.0 content - copy the cs6 library from C:Program FilesAdobeAdobe Encore CS6Library and place it at another loacation and rename it.
Now uninstall the CS6 Content and reinstall the 5.1 FC using the disc or the downloded FC you have. In this way you will recover back your 5.1 FC and can also use the 6.0 FC by pointing Encore to its location. I tried it and this works.

And this problem will no longer be faced once the downloadable full version of CS6 FC will be available


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Ron Pestes
Re: CS6 and no Library Media Buttons
on May 15, 2012 at 3:40:16 pm

The only problem is that I can't find it on the 5.5 disc either. The content disc just has a bunch of PDF's in different languages but I can not find anything about extra content even though the disc is labeled "Content".

ronpesteshdvideo.com
Apple Certified Master Pro FCS 2
Sony EX-3
MacBook Pro
Dell M6600
Adobe CS6 Production Premium


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Stan Jones
Re: CS6 and no Library Media Buttons
on May 15, 2012 at 5:07:15 pm

For CS3 through CS5.5, the library installed with the program, not as functional content.

So, I think that doesn't work I wonder if a repair install (for someone with CS5.5 still installed) would add the library back to CS5.5?

Stan Jones


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Edwin Baldwin
Re: CS6 and no Library Media Buttons
on May 17, 2012 at 3:08:29 pm

Adobe posted this solution:http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing...
I have not had a chance to try it.

Ed B


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Chris Tompkins
Re: CS6 and no Library Media Buttons
on May 17, 2012 at 3:21:46 pm

Link no work

Chris Tompkins
Video Atlanta LLC


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Edwin Baldwin
Re: CS6 and no Library Media Buttons
on May 17, 2012 at 3:33:52 pm

Sorry about that.
http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing...

Ed B


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Edwin Baldwin
Re: CS6 and no Library Media Buttons
on May 17, 2012 at 8:10:23 pm

I just downloaded and installed (win7 64x) and got the same results ... Menu contents only, no buttons.... The Document was updated 2012-05-16 but apparently it did not solve the problems or it was not updated.

Ed B


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Chris Tompkins
Re: CS6 and no Library Media Buttons
on May 17, 2012 at 8:34:11 pm

I did the same, but Mac. Still not fixed in Encore.
So lame.

Chris Tompkins
Video Atlanta LLC


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Richard Adams
Re: CS6 and no Library Media Buttons
on May 27, 2012 at 3:52:38 pm

This is what I got from Adobe.
Like what was said above, I have not had the chance to try it yet.

PLeaes use http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing...

Rick Adams


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Derek Williams
Re: CS6 and no Library Media Buttons
on Oct 10, 2012 at 1:18:40 pm

Hi

First time Cow post from me

I'm also having the problem of no button menu after installing CS6 on all my machines here at City College Norwich, that's about 30 macs of varying age and spec, but all up to scratch for CS6.

Essentially the same situation as described above. I downloaded the dmg file linked to and installed that, but to no avail, still no buttons.

Any sign of a solution yet?

Derek

Media Technician, City College Norwich.
Running mostly Adobe CS6 and Logic Pro 9, also with legacy Avid and Final Cut Pro 7. Mostly Macs, buying new PCs.


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Rajesh Barnabas
Re: CS6 and no Library Media Buttons
on Dec 10, 2014 at 9:17:37 pm

Yeah the same thing happened to me when I updated to Encore CS6, and then it wiped out my CS5 library. I got it back from the disk and can't upload that, but here is at least a PSD file that people can download that has those video buttons, which they can then copy and paste into their own menu.

https://dl.dropboxusercontent.com/u/646353/NTSC_Film%20Submenu.psd


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Stan Jones
Re: CS6 and no Library Media Buttons
on Dec 11, 2014 at 3:24:30 am

This is an old thread. The best current link for the CS6 library (which you can also copy to your CS5 and CS5.1 folders) is here:

http://helpx.adobe.com/encore/using/download-library-content.html

Stan Jones


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Rajesh Barnabas
Re: CS6 and no Library Media Buttons
on Dec 11, 2014 at 10:55:26 pm

OH thanks! I think I looked at that a hundred times and did not realize that those ENGLISH, SPANish, etc. links were software download links!

Ahhhhhh! thanks, downloading them now...


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