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woody wright
new problem with encore hanging
on May 25, 2010 at 7:03:51 pm

Hi, Im new to this forum and new to adobe and video editing so any clarification, help is much appreciated.I have only been using this gear for 1 month, I have alot to learn.

I recorded a band with sony ax2000,used cineform to convert to .avi, edited and sent to encore, built a simple menu, presto, DVD.

Birthday party with canon HFS10,...easy.

Yoga instruor, HFS10 same results.

I used the sony to record a car show and the trouble started immediately in premiere pro,hanging...freezing.
I finally got it finished, sent to encore, start build and the transcoding bar stops progressing in the same spot every time.No error message,just idle.Went back to B-day project and built a DVD no problem.
I am sure this is operator error and I should have kept a record of downloads and updates.I am accumulating a list of possible fixes to apply that I have gathered from forums,just wanted to introduce myself and get a dialog going. Thanks for your time.




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Raja Ashok
Re: new problem with encore hanging
on May 26, 2010 at 2:50:26 pm

Export the sequence to Mpeg-2 DVD using Adobe Media Encoder instead of send to encore. I suspect there is some problem with the video clip or the video is corrupt.


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woody wright
Re: new problem with encore hanging
on May 26, 2010 at 5:46:24 pm

Thank you for responding.Yes, ME hangs on carshow project but processes B-day no problem.

Is there any way to "uncorrupt" these files?

I am chasing down an error code from my event log that seems to have originated from norton(.hsie2010.exe).

That was about the time I was transferring the clips.
First premiere hang was right after that event.

Thanks for your response, its good to have help.




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Peter Higginbottom
Re: new problem with encore hanging
on Oct 21, 2010 at 8:59:28 pm

Searched this forum & what feels like the entire web.

OS error code 370691, using Encore 1.5, on an Windows XP installation.

Lucky Me its a friends computer & not mine.

Hangs Encore at " unable to validate disc" ejects disc & comes up with the error code.

Any help would be gratefully recieved.

Regards.


Peter.


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Raja Ashok
Re: new problem with encore hanging
on May 27, 2010 at 10:33:30 am

Are you able to export the AVCHD car show footages to .avi using cineform ? Are you using a trial build?


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woody wright
Re: new problem with encore hanging
on May 27, 2010 at 5:15:25 pm

Hi, Yes I converted the avchd to avi in all 3 projects.I have a paid version of neoscene which I upgraded to version 5.0 just before the car show project.
Its frustrating because at first everything worked so smoothly.
I shot some new clips with both cameras last night and will see what happens.
I will update soon. Thanks for your time RAJA.


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