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selecting Blue Ray freezes Encore CS4

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Chris Moore
selecting Blue Ray freezes Encore CS4
on Feb 1, 2010 at 11:59:54 am

If I select Blue Ray in Encore CS4 in order to burn the project, the program freezes. Burning Blue Ray in Nero is fine.Any ideas why?


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Anthony Thomas
Re: selecting Blue Ray freezes Encore CS4
on Feb 1, 2010 at 4:54:54 pm

This is a know problem with Windows 7. I hope this is your operating system or something else is happening. Windows 7 installs a backleveled Roxio module. To get the facts go to http://www.adobe.com and in Encore support do a search on 'Blu Ray + Windows 7'. A document will come up for your problem and give a link to do the module upgrade.

TONY T


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Chris Moore
Re: selecting Blue Ray freezes Encore CS4
on Feb 2, 2010 at 9:35:35 am

Thanks for that Tony. The problem is now resolved. For anyone else with freezing problems with Encore and Windows 7 go to
http://blogs.adobe.com/davtechtable/encore_bluray/ for solutions including the Roxio patch download.


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Diego Pocovi
Re: selecting Blue Ray freezes Encore CS4
on Feb 2, 2010 at 7:57:28 pm

I had the same crash-frezze problem with BR burning, now is fixed with the patch, thanks,,,, Diego


Diego


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