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Can't import QT asset

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John Doyle
Can't import QT asset
on Dec 3, 2008 at 11:57:31 am

Encore CS3 is refusing to import a QuickTime Reference file as an asset, giving this error message:

"Could not import the file filename.mov. QuickTime and/or the appropriate codec do not appear to be installed."

I have previously imported these same .mov assets with no problem.

I uninstalled & re-installed QuickTime and the entire CS3 Suite. No remedy.

I have a stable XP system. The only major change is that I upgraded Avid XpressPro from 5.7 to 5.8. Could this possibly have broken the QT codecs?

Any suggestions much appreciated.


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